Lesson 11: Appointments 

BYU-PATHWAY WORLDWIDE

Advisors provide support for the following:

• Registration Issues – Assistance with course registration and troubleshooting technical issues related to the registration system.

• General Advising Questions – Guidance on degree requirements, course planning, student schedules, and academic policies.

• Graduation Reviews – A review of your degree progress audit to ensure you are on track for graduation.

How to Request a Call 

To schedule a phone call with an academic advisor:

• Log into the Help Center.

• Create a new support ticket.

• Select "Meet with an Academic Advisor" in the Product/Service dropdown menu.

Tips for a Successful Appointment

• Say a prayer before going into an appointment. The Spirit will help you understand and answer questions.

• Have a calm and respectful attitude/manner. Be empathetic and professional.

• It is okay to say, “I don’t know but I can find out and follow up with you.”

• You can also say "I can look this is up for you."

• Write things down and make notes. 

• “If ye are prepared, ye shall not fear.” (D&C 38:30)

Important Notice

Advisors cannot determine how credits from other institutions will transfer. Students starting in 2025 or later will follow the three-year degree structure, which does not require elective credits. Transfer credits will only apply if they have a direct equivalent.

Example Appointments

More Information

The following video is a recording of a meeting between the Student Success team and the Advising ASAs. The beginning of the meeting is an FAQ. Bookings and appointment training starts at 18 minutes.