Oversees a department of employees
Assesses how the dept can do better
Reports to "directors" (can receive reports from supervisors)
Authority over employees
Consider "middle management"
goal setting & action planning to meet organization's mission
strategic planning
policies & procedures ("operational planning")
financial planning & budgeting
recruitment, hiring, orientation, PD, & separation
staffing plans
teach, coach, & motivate employees to reach desired organizational outcomes
staff development plan
mentoring
establishing standards
measuring performance
correcting deviations
Managers take the ideals of upper administration & implement them
job description: identify the qualities of the "right" employee
understand the staffing plans & what the company needs