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Problem
The computer produces no sound or distorted audio output.
Symptoms
No sound from speakers or headphones.
Audio icon shows muted or disabled.
Sound is distorted, crackling, or cutting out.
Sound works in some applications but not others.
Possible Causes
Muted volume or incorrect output device selected.
Outdated or corrupted audio driver.
Faulty audio hardware.
Loose or damaged cable connections.
Conflicting audio software.
Resolution
Step 1
Check that the volume is not muted and is turned up.
Step 2
Confirm the correct output device is selected in sound settings.
Step 3
Restart the computer.
Step 4
Update or reinstall the audio driver.
Step 5
Test with different speakers or headphones to rule out a hardware issue.
Step 6
Run the built-in audio troubleshooter.
Prevention
Keep audio drivers updated.
Avoid installing conflicting audio enhancement software.
Handle audio cables and connections carefully.
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