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Problem
The laptop does not charge despite being connected to a power source, though it may still run on wall power.
Symptoms
Battery icon shows "plugged in, not charging."
Battery percentage remains unchanged or decreases while connected.
Charging light does not illuminate.
Possible Causes
Battery calibration issue.
Faulty charging port or cable.
Battery has reached end of its usable life.
Power settings limiting charge threshold.
Resolution
Step 1
Check the charging cable and port connection.
Step 2
Restart the laptop while connected to power.
Step 3
Check battery settings for any charge threshold or battery saver limits.
Step 4
Update the battery driver in Device Manager.
Step 5
Try a different charger, if available.
Step 6
If the issue persists, the battery may need replacement.
Prevention
Use manufacturer-recommended chargers.
Avoid extreme temperatures when charging.
Keep battery drivers updated.
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