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Problem
The webcam does not turn on or is not detected during video calls or recording.
Symptoms
Video call software shows a black screen instead of camera feed.
Webcam light does not turn on.
Error message stating the camera cannot be found.
Possible Causes
Webcam disabled in system settings.
Outdated or corrupted webcam driver.
Another application is using the camera.
Physical camera cover or switch is closed.
Faulty USB connection (external webcams).
Resolution
Step 1
Check for a physical camera cover or privacy switch and ensure it is open.
Step 2
Confirm camera access is enabled in system privacy settings.
Step 3
Close other applications that may be using the camera.
Step 4
Restart the computer.
Step 5
Update or reinstall the webcam driver.
Step 6
For external webcams, try a different USB port.
Prevention
Close video applications properly after use.
Keep webcam drivers updated.
Avoid covering built-in webcams with tape long-term.
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