Problem
The user can log in but cannot access files, folders, applications, or network resources.
Symptoms
"Access Denied" message.
Unable to open shared folders.
Unable to run applications.
Missing permissions for files.
Access worked previously but stopped after a recent change.
Possible Causes
Incorrect user permissions.
Group membership changes.
Folder or file security settings.
Expired access rights.
Administrator restrictions.
Recent department or role change not yet reflected in access groups.
Resolution
Step 1
Verify the user account.
Step 2
Check assigned permissions.
Step 3
Confirm group membership.
Step 4
Grant the required permissions.
Step 5
Check if a recent role or department change requires updated group access.
Step 6
Ask the administrator to review access rights.
Prevention
Review permissions regularly.
Follow the principle of least privilege.
Document permission changes.
Remove unnecessary access rights.
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