UBM599: DIGITAL WORKFORCE

About This Course

This course uses crowdsourcing to examine the new developments in the digital workplace. The concept, business strategy, and environment of crowdsourcing will be introduced to students. They will be able to use their expertise and abilities to finish projects assigned to them through crowdsourcing platforms and earn money. The concepts of a digital workforce, crowdsourcing, local and international crowdsourcing programmes and platforms, career management, marketing, and the advantages and disadvantages of crowdsourcing will all be covered in this course. Through lectures and lab exercises, the teaching and learning process will be carried out. The ability of each student to find work, do the work, earn money, and build a portfolio on crowdsourcing platforms will be evaluated separately. In addition to raising awareness, this course also equips students with the technical know-how they need to participate in the crowdsourcing market as crowd workers or job providers.

Topics In This Course

1. Overview of Future Workforce in the Digital Age

1.1) Introduction to Digital Workforce

1.2) The Evolution of Workforce

1.3) Current Landscape of Digital Workforce

2. Crowdsourcing Fundamental

2.1) Introduction to Crowdsourcing,

2.2) Crowdsourcing Business Model

2.3) Crowdsourcing Ecosystem

2.4) Crowdsourcing Task

2.5) Crowdsourcing Motivation

2.6) Crowdsourcing Level of Engagement

3. Local Crowdsourcing Programme

3.1) Introduction to Local Crowdsourcing Platform

3.2) Crowdsourcing Market Trend

3.3) Crowdsourcing Future Work Force

3.4) Government Initiative

3.5) Local Players

3.6) Agency Efforts

4. Crowdsourcing Platform

4.1) Local Crowdsourcing Platform

4.2) International Crowdsourcing Platform

5. Digital Worker’s Career Management

5.1) Career Concept for the Digital Workers

5.2) Career Management

5.3) Online Interview Skills

5.4) Negotiation Techniques

5.5) Risk

5.6) Project Delivery

5.7) Client Management

6. Marketing for Digital Workers

6.1) How to Build Online Presence

6.2) Portfolio Management

6.3) Develop LinkedIn Profile

6.4) Marketing through Social Media

7. Crowdsourcing Opportunities and Challenges

7.1) The Opportunities and Challenges of Organization

7.2) The Opportunities and Challenges of Platform Operators

7.3) The Opportunities and Challenges of Crowd workers

7.4) Recommended Solutions

7.5) Ethical Issues in Crowdsourcing