Listing your First Product

In the Supplier Portal Article Inventory page, click on Download Template.

The template should look like the one shown below. 

• Under the ‘Articles’ field enter the list of SKU numbers.

• Under the ‘Quantity’ field enter the stock quantity for each respective SKU.

In the Supplier Portal Main Page, click on Inventory Status (under the Inventory tab).

Once the below Article Inventory screen appears, click on Download Report to begin the inventory report download. 

• The report should appear in your local Downloads folder.

• Please note that the latest inventory numbers may take up to an hour to be refreshed.

In the Online Stock column, the values seen in the inventory status report displays the remaining quantity available for customers to order. The values should be the same as seen in the Article Inventory screen in the Supplier Portal.

• What does this mean? E.g. SKU 90032915, you have uploaded 10 inventory because you have 10 stocks on hand. However, customers have already placed orders for 8 units of this SKU, hence the inventory balance report here will show 2. 

• In the marketplace model, these items may not necessarily be picked immediately, but we will only collect them 2 days before the customer's chosen delivery date, so these 10 stocks will still be sitting at your warehouse, but 8 are "reserved stock" for customers who have already placed an order. 

• Please note that upon the SKU Online Stock value reaching 0, the SKU would be seen to show "Out of Stock" on the Fairprice Online platform.

• If the SKU Online Stock value still remains at 0 after 14 days, the Current SKU Active status would automatically change to Hidden status. This means that the SKU would not be able to be seen on the Fairprice Online platform after 14 days.

In the Supplier Portal Main Page, click on Forecast Report (under the Reports tab). To download the report, click on Download.