📢 [UPCOMING] Seller Portal Refresh, please refer to this FAQ for more information!
Chapter 1
Listing Overview
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Chapter 2.1
Listing New SKUs -
Filling in the listing template
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Chapter 2.2
Listing New SKUs -
Image requirements
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Chapter 3
Listing New SKUs -
Listing Compliance
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Chapter 4.1
Editing/Maintenance of SKU Information
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Chapter 4.2
Editing/Maintenance of SKU Images
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Chapter 5
Inventory Upload
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Chapter 6
FAQ
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Chapter 7
Why are my SKUs hidden?
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Chapter 8
Quiz
Chapter 2.2: Listing New SKUs - Image requirements
For SKUs to go live on our website, at least one image has to be submitted to our system.
For how to upload your images, please click on the drop-down for steps to upload images.
Please follow the image guidelines below to ensure listing quality and a smooth image upload procedure.
[IMPORTANT NOTE]
Product images must meet our mandatory requirements. Images that do not meet the requirements will be rejected.
Product name, ingredient list and key product information on product packaging must be in English (or legible sticker pasted if product packaging is not in English)
Name and address of local food business on the product packaging image
Brand, Product Type, Variant/sub-variant, and Pack Size, Country of Origin to tally with product image uploaded
No testimonials
Does not indicate as Number 1 brand without valid claims
Must not make claims that has no supporting credibility
Images that shows the different range across the products
Indecent images or words
Dietary attribute requested to display on the website must be shown clearly on the image packaging (e.g. Halal). Please refer to Chapter 2.3 for submission of the mandatory relevant certifications (for Halal, Healthier Choice Symbol, and/or Organic tags).
Image Requirement
Step 1: Click on 'Article Creation' -> 'Uploaded Images'
Step 2: If you have multiple listing templates submitted, select the appropriate form number.
Step 3: Select the SKU you would like to upload images for, click upload and select the image you wish to upload from your computer folder.
Step 4: Once image is submitted successfully, you would see a preview of the image you have submitted. Up to four images can be submitted.
Step 5: Once your image has been successfully submitted, you should expect to see your SKUs live on the FairPrice Online website within 24 hours.