Problematic Foreclosures

Error in the Process

Should you encounter an error in paperwork or in the foreclosure process itself, there are a couple of options. We must make sure we're getting extra eyes on the paperwork/unit to ensure that there are no bad sales.

**To confirm before cancelling an auction that may still be salvageable, please email the information to your DVP, Zach Baldwin & Jessica Kimball.

**To get approval to proceed with an auction which may vary in some way from standard operating procedure, send all information to your DVP. Your DVP is the only person who can give you approval to proceed with a questionable auction sale.

Bankruptcies, Military Tenants, or Vehicle Delinquencies in Non-Tow States

Site Managers are instructed to notify their RD in any situation where they have a foreclosure tenant involved in Bankruptcy, is Active Military, or has a delinquent vehicle in one of our non-tow states.

As the RD it is your responsibility to review the tenant's account thoroughly, including the paperwork involved in the foreclosure, to ensure that nothing has been missed or misread on part of the manager. It is crucial that you review everything yourself before escalating so as to ensure that the involvement of any other personnel is warranted.

In the event you have a tenant involved in foreclosure who meets any of the criteria listed above, have the manager submit all paperwork to you via email or Teams. Once you have confirmed all necessary documents are present (depending on the situation) submit the packet to Shauna Clark in Legal and copy in your DVP on all communication. Our Legal Department will review and advise you on how to proceed.