Embedded Files
ADDITIONAL ARRANGEMENTS
INSPIRING SIGHTS
Inspiring Sights are exclusive, curated experiences by Inspiring Vacations to enrich their tour packages.
CRUISE UPGRADE/DOWNGRADE
Timelines and process how to request for cruise upgrade
RAIL UPGRADES/DOWNGRADE
Process and timelines for requesting a cruise upgrade.
PRE/POST TOUR ACCOMMODATION
Guidelines for adding/booking pre and post tour accommodations.
HOW TO ADD PRE/POST TOUR ACCOMMODATION
CS process for adding accommodation extensions
HOW TO REMOVE PRE/POST TOUR ACCOMMODATION
Process to follow for removing pre and post tour accommodations
OPTIONAL TOURS
Guidelines for booking optional tours
HOW TO ADD OPTIONAL TOURS
How to add optional tours in Perseus
HOW TO REMOVE OPTIONAL TOURS
Removing optional tours in Perseus
INCLUSIVE TRANSFER
How to determine if a package includes transfers
ADD-ON TRANSFER
How to add a transfer to the booking
TRANSFERZ
Guidelines for Transferz, how customers can book or cancel airport transfers via the transfer portal
THE TREASURES OF JAPAN OPTIONAL TOURS
On this page, what has been updated on the tour will be discussed - Kyoto Culture Tour, Osaka Tour, Made in Japan Shopping Ningyocho, Tsukiji Fish Market and Tea Ceremenoy. Scenarios will also be discussed if the customer booked the Kyoto culture tour, Osaka tour or tea ceremony.
EAT RIO FOOD TOUR CHANGES
On this page, options will be provided for bookings already travelled in 2025, bookings travelling from now until end of March 2025 and bookings who selected the optional tour for departures April25 onwards
FLYBUS AIRPORT TRANSFER
On this page, you will know who Flybus is, what is included on the voucher, timeline when the voucher will be provided, how the voucher looks like and how the customer could manager their booking.
HURTIGRUTEN SCANDINAVIA OPTIONAL TOUR BOOKINGS
Guidelines on how customers could book optional tours for Hurtigruten Scandinavia bookings.
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