Microsite Settings

In this page we can control many important aspects in the Microsite such as activation and deactivation of suppliers, selection and reassortment of Booking Engines, insert third-party codes, etc.

This section in the BackOffice is, probably, one of the most important ones in order to configure your Microsite since here you will specify many options of customization and apply lots of parameters at your convenience.

6. Deferred Payment: When the checkbox for B2C Deferred Payment is selected:

The option to pay later will appear in the summary section.
Deferred payment will be available as a payment method.
The option to view pending payments on the front end will be enabled.

When B2B Deferred Payment is activated, the option to view pending payments on the front end is also enabled.

7. Special ticket.

Home tabs: Here we can check which Booking Engines should be shown on the Front's Homepage. We can also assort the Booking Engines with the arrow icon buttons.
“Product providers” This is the list of suppliers available in your TravelC and you can activate and deactivate at your convenience. When you can see in red the word "Consolidated" means it's a service consolidated by TravelC. ❗IMPORTANT: If you want to activate and deactivate consolidated suppliers please send and email to support@travelcompositor.com. In adittion, in order to have consolidated suppliers is important that you previously send deposit in your Consolidator Balance. Click here to know more about the Consolidator Balance.
Payment Providers: Is the list of available Payment Gateways to activate or deactivate them.
Default product: We can choose the Booking Engine selected by default. when landing on the Microsite's Homepage.
Agency management fee: When checking "Agency management fee" checkbox we allow B2B users assigns commission at them moment right before saving a quotation or proceed to book. You can know more about Agency Management Fee in Fees & Commissions.

"Search engine" Tab

On the one hand, in this tab you can configure the days in advance in which you can book on each microsite and for each booking engine, in a differentiated way. If you want to see an example of how to configure them, you can access the video here.

On the other hand, you will also be able to configure the order of the Routing engine's sub-engines and activate or deactivate them. More information about this engine can be found here.

In the Timeout configuration, you will be able to decide the maximum waiting time for each search and you will also be able to customise this time for each engine.

1.Timeout Configuration

Recommended waiting times are 10-15 seconds for B2C and 15-30 seconds for B2B.

Insert per millisecond (ex. 1000= 1 second)

You can customise the timeout for each search engine in the second section.

If you have contracted the API out of hotels, you can already indicate a parameter of maximum waiting timeout from which the available hotel options will be collected and discarding the suppliers that do not meet that time limit. Also optimizing the waiting time for the client when you integrate through this API.

2.Release Days

There are two ways to configurate the release dates:

1. Default Release Days: To configurate them for all booking engines in a microsite.

2. For permit Early Booking. This option only applies to users who have booked in Early Booking.

3. B2B Users: Which would apply to all B2B user in the microsite.

4. Other users: Which would apply to all users with an Operator Rol in the microsite.

5.Minimum nights allowed: Here you can define the minimum number of nights allowed by default.

6. Custom Search Engine: If we want to have different configurations per booking engine.

7. Default distribution adults: This tab will be used to customize the desired distribution by default in each of the booking engines and for each microsite, instead of being unique per microsite.

8 Add: If we want to add release days per booking engine, we must select the engine we want and click on "+Add". In this way, a new line will appear following the same format

3.Routing configuration

Order. Sliding the arrows up or down will modify the order of the motors in the front.
Routing Type. Here you can see the name of the sub-engine.
Active. By checking these boxes you will be able to activate or deactivate the submotors.
Save. To be able to save these changes.

"Web Settings" Tab

In this tab we can configure everything that is related to the web.

In "Microsite Domains" we can add which domains of our property we want to point to the TravelC server so that we can have the url that we want pointing to the TravelC Microsite, having previously pointed our DNS to the indicated IP address in your domain provider. To add your domain you must send us a request/request for us to configure the URL redirection.

Custom Cookies Policies. In this section you can add the link to redirect to the desired page. Leaving the field empty will display the default cookies policy template.

Tracking providers: In these fields you can paste the IDs from different tracking tools from third parties for your Microsite like statistics reports, etc. (Google Analytics, Facebook Pixel, Google Tag Manager if we have purchased this Premium Feature).

External Login: This feature is used to access the Microsite through a Google or Facebook account. See explanation here.

Sitemap: Allows to load an XML sitemap of your Microsite in order to have Search Engines like Google finding only those pages you want to get indexed. If you want to know more about SEO click here to see Brief Introduction to SEO.

With the ''automatic sitemap'' button, you can make this process automatic.

Security actions

"Microsite Settings" Tab

Here you can activate/deactivate many functionalities available in the system so you can adapt your Microsite at your convenience.

Booking Process Settings

Here you will be able to activate and deactivate many functionalities that exist in the system so that you can adapt your Microsite to your convenience.

3.Require agency booking reference ti finalize booking process.

Will make mandatory the field "Agency Booking Reference" when finishing a booking.

1.Allow agencies to exclude their commissions in payment options:

NOT_ALLOWED: The agency will not be able to discount their commission and will have to pay the entire PVP to the operator always.

MANDATORY: The agency will have to always pay discounting their commission.

OPTIONAL: The agent will decide whether to pay the PVP or the PVP minus the agency commission.

2. Allow B2C user to request invoice:

DISABLED: B2C Users cannot request an invoice

ENABLED: B2C Users have the option to request an invoice

MANDATORY: B2C will always receive an invoice

4. Enable the cross-selling of tickets. By checking this box you will allow cross-selling of activities in the reservation summary.

5.Enable the cross-selling of rental car. By checking this box you will allow the cross-selling of rental cars in the reservation summary.

6. Enable the cross-selling of hotel. In Only Hotel / Houses Booking Engine will allow that transport is sold as cross-selling option.

7. Enable the cross-selling of transport: The Activities Booking Engine . This activates and deactivates the option of transfer cross-selling in the different booking engines.

8. Enable the cross-selling of transfer: Activate and deactivate the option of cross-selling transfers in the different booking engines. It will also appear on the summary page.

9.Notify all changes when requoting an already saved idea . A warning message will be shown when opening an already existing idea requotation forces changes and price update.

10. Configure max. tolerance to show booked status instead of price errors. Here, you are able to configurate the tolerance margin for the Price Error status to be maintained as Booked.

From now on you will be able to avoid price changes that may be perceived by the end user by assigning a certain margin of tolerance, and thus absorb in these cases the operator fee, whether the price goes up or down.

We have added a check has been added that, by default, will be deactivated, and by activating it would maintain the original RRP and the price changes that may occur during the booking process would be dissolved by increasing or reducing the operator fee.

11. Allow adding manual services during booking process (B2B): This will allow all B2B users to be able to add manual services from the front during the booking process.

12. Show transport fare breakdown status instead: If this option is activated, the breakdown of fare and flight rate will be displayed when a flight only service is sold to inform the traveler.

This information will be reflected in the payment window.

13. Set flight taxes as Non-Commissionable: Here you can decide to select all flight taxes and fares as non commisionable

14. Default booking mode B2B/B2C. When saving a travel idea, the user can customize the page with three different options to book the idea; without changes, customize it or fill in the "I want it" form. In this way, the buttons that will appear on the front when creating and saving an idea can be chosen by default.

15. Select which buttons will appear in digital brochures for B2B/B2C users. When saving a travel idea, the user can customize the page with three different options to book the idea; without any change, customize it or fill in the "I want it" form. In this way, the buttons that will appear on the front when creating and saving an idea can be chosen by default.

16.For on request contracts, do not book additional services until they are confirmed : Checking this box will not be possible for the customer to book any other service until the on request contract is confirmed

17. Allow automatic changes to failed bookings: If a hotel service fails during the booking process, a rebooking process will automatically be started to book a new service at a price up to the set maximum loss.

18. Two factor authentication for B2B users: B2B users will be required to login with two factor authentication based on email or mobile phone (excluding external login systems).

19. Two step validation for payments:

As the number of hacker attacks increases, we have developed a new tool available to increase the cybersecurity of your users when completing a booking, which we recommend activating during the weekends, especially when you do not have a team waiting for bookings as is often the case on holidays

For this reason, you can now allow your customers who are going to make a reservation with payment with deposit, to be asked for a security code that will be sent to the user's email during the payment process and that, then, they must enter it in this last previous step when completing the reservation:

20. Two factor authentication type: this can be by phone, email or both.

21. Apply fees to insurances: unchecking this box will stop fees from being added to insurance services.

22. Show rounded price in availability and summary pages

Search Settings

Most of the settings in this section affect the search forms of the Front booking engines. The last two checks are related to enabling the option to offer activities with particularities (not recommended for B2C).

4-.Select default sort type: Here you can select which sort type will be shown on the frontoffice by default

Accommodation
Tickets
Transport
Holiday Package
Insurance

1.Do not display destinations on the searchbox in a dropdown menu format but in an autocomplete free text field: If disabled, combobox will only appear in microsites with less than 100 destinations

2. Ask for departure location holiday package model: If checked, will always ask for Origin or Destination when opening a Holiday Package in the Packages Booking Engine.

3. In Accomodation search engine allow to search by hotel name/by interest point: If checked, allows search by name of Hotel in the Hotels Booking Engine as well as search by destination as always/ Allows search by Point of Interest, for instance, Eiffle Tower, and in search results will appear only hotels nearby the inserted Point Of Interest.

Please keep in mind that Points of Interest will only be available in capitals and big destinations.

5.In Accomodation / Ticket search results use this view as default:

-Compact: The list of hotels or activities will appear compactly by default.

-Extended: The list of hotels / activities will appear by default in an extended way.

6. Enable multiday activities: It allows you to include activities of more than one day, keep in mind that the system will continue to offer activities for every day.

❗IMPORTANT: TravelC won't take into consideration the addresses of these "multi-day" activities and won't consider the number of days of stay due to limitation from the provider.

7. Activate on request activities: Allows to offer "On Request" activities which means these are not confirmed at the moment of purchase, user will need to wait until confirmation. Not recommended for B2C.

8. Allow B2B users to see providers while quoting a service: By having it activated, B2B users will be able to see the name of the service provider on the front while making the quote.

9.Do not show tour provider to B2B/B2C users: Checking this box will hide the tour provider in quotes for B2B/B2C users.

10.Show your location by default on searchbox: To improve the experience during the customer's reservation, we have developed that, from now on, you have a possibility to automatically assign the point of origin through geolocation in your Transportation + hotel, Transportation, Routing and Train tickets services.

This way, as long as the client admits that the browser is aware of their location, the next times they enter your platform, the trip origin field will be filled in automatically.

11.Ask for departure time in the searchbox on: (see images)

If you have this check active, you will see this option at the searchbox.

Transports
Trains

12. Enable changing AI Trips visibility based on agency settings: At the request of several clients, this development has been made, where you can decide which agencies can or cannot have access to the AI Trips engine, or take it away whenever you want from those that you see that use it a lot as a tool to have travel suggestions, but then do not book.

This setting is a checkbox that determines whether to take into account agency-level settings to decide whether or not to display the AI Trips engine.

Passenger Data Settings

Every configuration in this section has to do with the Passenger's details form on the Front:

2. Request the Social Insurance number only from contact: In the ''passenger details'' page before payment in any engine, you can request the social insuranse number of passengers.

3. No "Mrs" courtesy title: Title "Miss" won't appear in the options, only "Mr" and "Ms".

4. No "Miss" courtesy title:Title "Miss" won't appear in the options, only "Mr" and "Ms".

5. No "NIE" document type: System will never ask for NIE number, this does not mean ID document.

6. In passenger data, allow B2B users to search for user data collected in previous bookings: It searches customer information that maches user data.

7. Allows you to select the passenger to which the data is applied.

Required passenger data. En este desplegable podremos seleccionar cuáles son los campos requeridos para cada pasajero.
1. - First name
  - Last name
  - Academy title
  - Birthdate
  - Phone
  - Document
  - Address
  - Mandatory Billing Document: Makes mandatory to include NIF/NIE to the person whose bill will be addressed.
  - Social Insurance Number

Terms and Conditions Settings

In this section, you can activate/deactivate links to legal texts, user conditions, etc.

Enable package terms: Client must accept Package conditions before proceeding to book (only for those with the Packages module activated). Keep in mind that text must be previously entered in Translations & SEO with the tag "web.summary.term2" .

2. Enable visa terms: When checking this functionality client will accept the Visa terms before confirmation. Keep in mind that text must be previously entered in Translations & SEO with the tag "web.summary.visa.term2".

3. Enable privacy terms: When clicking on this checkbox it will be necesary that client accepts Privacy Policies before confirming the trip. Keep in mind that text must be previosly entered in Translations & SEO with the tag "web.summary.privacy.term2"

4. GDPR Checkboxes (Check translations before): If activating this functionality it will be allowed to show GDPR terms and conditions (only applicable to EU). Keep in mind that text must be previously entered in Translations & SEO with the tag "web.gdpr.consent.client" before checking this checkbox.

Email and Voucher Settings

Use agencies email for booking confirmation replies :When the end user receives the reservation confirmation email, the sender will be the agency's email.
Use agencies email as sender for booking confirmation email : El remitente del email será el de la agencia.
Do not send booking confirmations to operator email: By default, TravelC sends an email to the Operator, the Microsite Administrator and the Agency whenever a reservation has been made, by activating this option, these emails will no longer be sent to the operator.
Exclude cover page and itinerary from the booking's PDF voucher: By default, TravelC sends an email to the Operator, the Microsite Administrator and the Agency whenever a reservation has been made, by activating this option, these emails will no longer be sent to the operator.
Print PDF voucher with one sercice per paged by default: Checking this box selects that when printing the voucher each service is printed separately.
Exclude prices from the booking's online PDF voucher Checking this box will hide the price of the voucher sent by email.
MO APP reminder: Send MO APP reminder 7 days before departure trip.

GDS PRO Settings

1.Lock flights; Activate this check to enable lock flights.

2.Enable SSR:Activate this check to enable SSR (Only available in Amadeus)

3.Enable StopOvers:Activate this check to enable StopOvers (Only available in Galileo)

4.Frequent traveller: Select target users allowed to use frecuent traveller (onlny available in Amadeus)

5.Use the last ticketing date as the limit date for second payments :This option should be aplied if autoticketing is not activated. You can then select the percentage of first installment in deferred in the following tab

Payment and cancellation

Allow auto pay Credit/Debit pending payment: the option to add checks in the option ''Allow autopayment of pending payments with Credit/Debit''. Before, you could only select it for single accommodation bookings, and now we will be able to extend it to other services as shown in the image:
Automatic cancellation for services with pending payments: click this box to allow autocancellation for several services. This configuration allows to cancel the services of only 1 services before the reservation is charged and it does it at 00:00 UTC . This means that if a reservation is automatically cancelled on 5/12 at 00:00 (GMT 0) in Cancun (GMT-5) it will be cancelled at 19:00. If you had the check ''auto pay'' and there is no credit, it will be auto cancelled also. For more information about the deferred payment settings you can see the "deferred payment" section in the Agencies module. Bookings that have been manually modified, either through manually added services or amendments, will not be automatically cancelled.
Cancel Booking from voucher: This check allows the user to cancel their reservation both from the online voucher and from their profile screen in the front office. For the cancellation to be available, the following conditions must be met:

The payment gateway must allow refunds via API.
The payment gateway used to make the payment must be active.
The services must be fully refundable.
The provider must allow cancellation via API.
The first payment must have been €0.

Other Settings

Ask for birthdate on the B2C registration form: When checking this functionality, system will force user to insert date of birth when user registers.
Ask for document number: When checking this functionality, system will force user to insert ID Document number when user registers.
Disable idea brochure indexing: Check this option if you do not want Search Engines like Google DO NOT index any digital brochures (Ideas & Holiday Packages).
Allow B2C user to create idea in the summary page: B2C user will be able to save the created idea in the last step of the process
Allow B2B user to save ideas in the passenger data page: Checking this option will give an agent the opportunity to save a quote with the passenger's details.

6. Allow auto pay Credit/Debit pending payment: the option to add checks in the option ''Allow autopayment of pending payments with Credit/Debit''. Before, you could only select it for single accommodation bookings, and now we will be able to extend it to other services as shown in the image:

This function will be available if there is a positive balance in the user's or agency's account. If the booking reaches the payment deadline and there is no credit available to make a self-payment (if you have activated it), it will be automatically cancelled as long as all the services of the booking are selected accordingly in the auto cancellation for services option.

7. Select the desired price to show at brochure: Drop-down that allows you to modify the price format to show in the brochure. You can choose between: total price of the booking, price per person and show the price in both ways (total and per person).

Total Price

Price per person

Total and per-person price

8. Display Agent in PDF: This function affects microsites working in B2B or B2B/B2C. By ticking this box, the information of B2B users who download an idea in PDF will be displayed.

9. Include theme filter in the packages booking engine: marking this box the theme filter will be shown, allowing the user to decide the pack according to the theme.

10. Display the payment method logos in the footer of the microsite: mark this box if you need to display the payment logos

11. Automatic cancellation for services with pending payments: click this box to allow autocancellation for several services.

This configuration allows to cancel the services of only 1 services before the reservation is charged and it does it at 00:00 UTC . This means that if a reservation is automatically cancelled on 5/12 at 00:00 (GMT 0) in Cancun (GMT-5) it will be cancelled at 19:00. If you had the check ''auto pay'' and there is no credit, it will be auto cancelled also.

For more information about the deferred payment settings you can see the "deferred payment" section in the Agencies module.

Bookings that have been manually modified, either through manually added services or amendments, will not be automatically cancelled.

12. In agency registration, show only the agency's external id, not its name: A new agent upon registration will be able to display the existing agency ID instead of the agency name.

13. In agency registration, hide the dropdown and show only your agency: Possibility to hide the “Agency name” drop-down when creating a new user, leaving the associated agency by default.

14. Recommended currencies: Show the most used currencies in the front

15. Allow to see ideas brochure but not quoting for mandatory login quote: By ticking this box, a non-logged-in user can view the ideas brochure but not actually quote.

16. In the user registration, check by default that i'm from an agency

"Email Configuration" Tab

Our system normally uses an email domain provided by you to send emails (from mail) regarding booking confirmation, sharing ideas, low balance warnings etc.

If you are detecting that the recipients of these emails are receiving them in the spam folder or are not receiving these emails at all, you must validate this or these emails in your domain provider. Our system automatically detects the email domain used to send these emails.

Here you will see the different emails together with a status of this email, you must validate the ones in status NOT VALID. To do this you must copy the host and value in each line and enter your domain provider’s panel.

The steps to configure this vary from one provider to another, but normally you must search for your domain, enter the configuration and go to DNS option. Please refer to your DNS host documentation for more details on how to do this. Once there you must add a new record type CNAME and here you will have to enter the host name and a value that you previously have copied from our back office.

You must create a record per each of the 5 lines we see:

Once completed we can click verify and status will change to valid.

When a domain is validated, any email address from this domain can be used with higher deliverability rate.

"Invoices" Tab

In this section you can record the invoicing data that can be sent to the entities you wish. It has no fiscal value.

"Contracts" Tab

In this section you'll be able to upload your document needed for combined contract to send attached with the invoice.

Upload your agency contracts from your computer.

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