RAO Collaboration Group
This site is to be used by members of the RAO Collaboration Group to share information that would be useful to all the RAOs
Questions/comments - please contact Mac McDermott at admin@raobuckley.com
Embedded Files
RAO Collaboration Site
Announcements
Next Group Meeting July 2026
Group Meeting #16 Summary (Apr 2026) has been posted.
Social Security Speakers
Ask for a Social Security speaker. The page instructs groups to email our Regional Public Affairs and they will disseminated the request to the appropriate Public Affairs Specialist.
DFAS Contact Numbers
Any retiree or annuitant (the widow of a deceased retiree who is receiving an annuity) should call one of the Customer Care Center numbers - 800-321-1080 or 888-332-7411.
Only DFAS pay partners (RSO/RAO/CAR/CAO/BOS Admin/Etc. should be calling the hotline numbers.
866-622-4602 is if the field rep has a question related to a retiree’s pay.
877-813-6074 would be for anyone in the field who has questions about a widow (or children) related to Arrears Of Pay or an
Annuity account.
(Info provided by Michael O'Neill, JBSA-Randolph Retiree Activities Volunteer)
The "Ground Truth" on ID Cards Expiration
https://www.cac.mil/Next-Generation-Uniformed-Services-ID-Card/
Home
Home
You can get to this site from any computer with Internet - try it at home. The intent is the Google Site should have electronic images of any piece of paper you need.
What makes the site so much more powerful than the shared drive is the search function. For example, if you search for “MyPay”, every paper that talks about MyPay is presented to you. Additionally, all the RAO FAQ papers are a click away. Much of the RAO stuff is available from both the office and your home computers. To perform a search, click the search icon on the top right of the image above and enter a search term.
If you prefer the shared drive format, below is a link to the “The Old Shared Drive” where there is a copy of all the FAQ paper files. The Old Shared Drive (as of 11 Apr 25). Here is an index of the pages - Index
To learn how Buckley captures obituaries - Obituaries
New Items:
Add your self as a member - Click Member on the left toolbar.
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