Case: A student-centred Cafeteria - IDEO
by X | @rali2100 - Linkedin|R Ali
2023-10
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The case is about how IDEO, a design firm, collaborated with San Francisco Unified School District (SFUSD) and Sara and Evan Williams Foundation (SEWF) to redesign the school lunch experience for students. The challenge was to create a welcoming environment for kids to encourage them to eat healthy food at school. The team worked with various stakeholders, including students, parents, nutrition staff, and teachers, to develop recommendations for three age-appropriate dining experiences, from communal eating to student-designed spaces to new technology platforms. They also developed a data-driven business model to address the operational deficit of the Student Nutrition Services. The design has been rolled out in a number of schools in San Francisco and has received unanimous support from the school board
Preordering lunch online the night before and picking up a brown bag from a rolling cart, avoiding long lines and saving time.
Dinner kits.
Designing their own spaces in the middle school cafeteria, giving students a voice and a choice.
Using technology platforms such as mobile apps and digital menus in the high school dining hall, offering personalization and feedback.