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TeamDynamix (TDX)

TeamDynamix (TDX) is a web-based platform that provides service management, asset management, and project management capabilities. TeamDynamix supports IT management and functions, and has capabilities that provide general customer support or management of non-IT functions, like facilities and human resources, too.

The U-M agreement with TeamDynamix provides for unlimited, enterprise licensing and robust multi-tenant capabilities. Under this model, ITS pays for enterprise user licenses and is the global administrator for the service.