6 Critical Practices

The leader's mindset is one of the most important facets of being a leader.  Supervisors must first see themselves as leaders in order to effectively motivate, teach, and support their teams.  The leader's mindset determines how a leader will use available resources to effectively manage departmental operations. Ultimately, your leader's mindset will determine how you interpret situations and how you respond to them.

Microlearning Resources

• Make the Mental Leap to Manager

• Identify Which of Your Strengths You Might Be Overusing

• 5 Warning Signs That Your Team May Have Low Trust (and What to do About It)

• 6 Steps to Shape Your Reputation as a Leader

• 3 of the Most Common-and Damaging-Ways Leaders Undermanage

• How to Create an Environment of Trust on Your Team

• 6 Common Mistakes When Retaining Your Team

• 4 Phrases to Communicate Trust to Your Team

• Zipp's Tips:  How to Build Trust on My Team

*Note: Managers can log into the Franklin Covey Dashboard for additional Microlearning Resources.

Supervisor Toolkit Materials

• Team member vs. Leader Comparison Chart

• 7 Steps for Problem Solving

Articles

• To Be A Great Leader, You Need the Right Mindset

• 8 Elements of a Successful Leadership Mindset

• The Art of Servant Leadership

• TED Why Great Leaders Take Humor Seriously

Assessments

• Leadership Style Assessment

• Am I a Micromanager?

A key component of employee engagement is the 1-on-1.  Not only is the 1-on-1 a great way to get to know your employee, but it also provides a great opportunity for supervisors and employees to discuss and review performance, projects, professional interests and opportunities for growth.  1-on-1s are a great tool for building trust and aligning team goals while earning respect as a leader.

Microlearning Resources

• How to Run 1-on-1s

• 100+ Questions for Better 1-on-1s with Your Direct Reports

• How to Encourage Direct Reports to Open Up In 1-on-1 Conversations

• Common Mistakes During 1-on-1s

• Deciding Which Conversations to Initiate

• Preparing for a Difficult Conversation

• How to Have a Difficult Conversation

• Sample Openers for 9 Tough Talks

*Note: Managers can log into the Franklin Covey Dashboard for additional Microlearning Resources.

Manager Toolkit Materials

• 1-on-1 Prep for Manager Template

• 1-on-1 Prep for Team Member

• Feedback Worksheet

• 1-on-1s: Suggestions for Before, During and After

• Slideshare File:  Mastering Negotiation Skills

Articles

• 4 Easy Ways to Make One-on-One Meetings More Meaningful

• 14 Questions to Ask an Underperforming Employee During a One-on-One Meeting

A crucial role that the supervisor plays is based on getting results.  Often supervisors may feel that results are directly based on their own efforts instead of  through the efforts of the team.  Supervisors can excel by developing the mindset that their role is more geared to facilitating or making it easier for their team to get the results needed. A shift in this mindset can allow the supervisor to lead a team to continuous success regardless of the team being impacted by change.

Microlearning Resources

• Identify Which Strengths You Might Be Overusing

• Is Someone Well-Suited for Remote or Hybrid Work - 8 Questions to Help You Decide

• 7 Communication Tactics to Help You Come Across as a Leader Remotely

• 10 Ways to Motivate

• The Pygmalion Effect: What It Is and How It Can Boost (or Hamper) Your Team's Performance

• Common Mistakes (When Motivating)

• How to Delegate a Task

• 6 Ways to Help a Direct Report Build Confidence

• 25 Little Ways to Be a High Impact Manager

• Defusing Conflict Between Direct Reports

• Give Your Direct Report a Stretch Assignment Where They Can Fail Safely

*Note: Managers can log into the Franklin Covey Dashboard for additional Microlearning Resources.

Supervisor Toolkit Materials

• A Motivation Checklist

• 10 Ways to Motivate

• Map What Motivates Your Direct Reports

Articles

• 7 Secrets to Getting Results Through Others

• Managing by Influence: Getting Results Through Others

• Running an Effective Meeting

• Blog: What Is a SWOT Analysis and How to Do It Right

Assessments

• Delegation Basics Guide (and Assessment)

• Accountability Assessment

Feedback in all it's different forms is also crucial to a team's success.  As the leader of your team, getting comfortable with giving and getting feedback is essential to your and your team's growth.

Microlearning Resouces

• Why Feedback Is Important

• How to Give Reinforcing Feedback

• How to Give Redirecting Feedback

• Need to Give Tough Feedback

• 5 Ways to Build a Feedback Culture

• Common Mistakes When Giving Feedback

• Struggling to Build Rapport with My Team

•  5 Tactics to Keep Your Communication Style from Undermining Your Trustworthiness

*Note: Managers can log into the Franklin Covey Dashboard for additional Microlearning Resources.

Supervisor Toolkit Materials

• Feedback Worksheet

• Blank Coaching Inventory Form

• Employee Feedback Demystified Guide

Articles

• The Importance of Giving Employees Constructive Feedback

• The Importance of Feedback

• The Importance of the Employee Feedback Loop

• How Fast Feedback Fuels Performance

• Blog: 6 Easy and Effective Ways to Build Team Rapport

• Blog: 5 Most Meaningful Questions to Ask in a Performance Review

Assessments

• How Good Is Your Feedback?

• How Good Are Your Communication Skills?

• What Your Style Under Stress

As a leader, it's not just important that you be prepared for change or that you embrace change.  It's even more important that you advocate for and lead your team through change.  Giving your team the confidence to deal with and see that change is a natural part of growth is foundational to their success both as individuals and as a team.

Microlearning Resources

• Team Goals Keep Changing

• 4 Keys to Leading Change

• 6 Way to Help Your Team Handle Stress In Times of Disruption

• How to Mentally Adjust When Your Company Changes

• How to Guide Your Team Through Change

• How to Communicate Change to Your Team

• How to Manage Your Reaction to Change

*Note: Managers can log into the Franklin Covey Dashboard for additional Microlearning Resources.

Supervisor Toolkit Materials

• Change Management eBook

Articles

• Understanding the Role of Managers During Change

• The 7 R's of Change Management

• Blog: Change Management Tools Every Business Leader should Know About

• Blog: 6 Steps to Building Trust with Employees

Most leaders spend time ensuring that their calendars are organized, often filling them up with back-to-back meetings and projects that take up their precious work time.  The mindset here is to make use of every minute in order to take advantage of time.  Instead of simply trying to manage time, focus on managing your energy to avoid burnout and exhaustion while ensuring that all projects get completed.  Advocating for you and your team to practice self-care is an advocacy for optimal performance.

Microlearning Resources

• How to Manage Your Time

• Building New Habits That Stick

• Solve:  Procrastination

• Solve:  Unsure About Top Priorities

• Reducing the Causes of Stress

• Solve:  Overwhelmed from Working Too Much

• 6 Tips For Better Work-Life Balance

• 6 Ways to Build Your Confidence

*Note: Managers can log into the Franklin Covey Dashboard for additional Microlearning Resources.

Supervisor Toolkit Materials

• Udemy: How to Protect the Well-Being of Your Hybrid Workforce

• Blog: 11 Essential Tips for Managing Remote Employees

•  4 Step Guide to Create More Time Out of a Busy Schedule

Articles

• Manage Your Energy, Not Your Time

• 11 Management Strategies for Busy Managers

• The Secret to Better Work: Manager Your Energy, Not Your Time

• How to Stop Being a Perfectionist (Step by Step Guide)