Vision & Values

Being held to and delivering a higher standard to our co-workers, ourselves, students, and Texas.

•  Practice and prepare in order to be excellent.

• Articulate, measure, and deliver on expectations.

•  We are driven to transform higher education.

• The status quo is insufficient.

• In being proactive.

• To be effective, we must begin with the end in mind.

•  Deliver results that consistently exceed expectations.

• Demonstrate higher performance than others.

Doing what needs to be done and being transparent about the resulting successes and failures.

•  Make commitments and follow through on them.

• Encourage and participate in timely, frank dialogue and feedback.

• Hold each other accountable, even when it is uncomfortable to do so.

• What gets inspected gets done.

• Focusing on the important tasks contributes to execution.

• All actions have natural consequences.

• Always strive for institutional learning and continuous improvement.

• Establish and earn trust in each other.

• See enhanced institutional growth.

• Experience personal and professional growth.

Delivering genuine experiences to fulfill the needs of our customers.

•  Have a positive attitude.

•  Anticipate, recognize, and meet customer needs.

•  Are aware of our customer’s needs and are intentional in our delivery of service.

•  Are authentic in our interactions.

•  Are empathetic.

•  Share in the ownership of our customer’s problems and needed solutions.

• We exist to serve Texas as stated in Texas Education Code 135.01(b).

•  Service is in our mission.

•  We create economic opportunity.

• Ensure customers are delighted with their experience.

•  Always exceed expectations.

•  Provide solutions.

•  Always leave a good impression.

•  Demonstrate loyalty and have lasting relationships.

•  Strive to meet the needs of our students and the college.

Doing what is right and not wavering.

• Act truthfully and honorably.

•  Act authentically.

•  Act consistent with the mission and intent of the college.

•  Speak up when it may be risky to do so.

•  Challenge any situation that encourages dishonesty or rewards unethical behavior.

• Integrity is foundational. If it is compromised, the other values lose impact.

•  TSTC’s credibility and character are directly linked to integrity.

•  As members of the TSTC family, our personal integrity reflects on the organization.

• Always represent our stakeholders’ interests.

•  Never compromise our brand.

•  Always act in a trustworthy manner.

•  Mitigate risk.