Embedded Files
Welcome to Parkside Medical Centre
We are looking forward to working with you and we hope you enjoy working with us. In order to make your work as easy as possible and ensure a smooth running of your clinic you will find some useful information below . Should you have any questions either before your session or during your session please do not hesitate to speak with one of the team, your key contacts are as follows:
Key Contacts
Lisa Baldwin - Practice Manager Tel: 01205 312098 / 07951623707
Laura Murrell - Operations Manager Tel: 01205 365881
Relevant Documentation needed for the first Day
1. CV
2. Copy of Passport
3. Copy of Driving Licence / Insurance / MOT
4. CCT (Certificate of Completion of Training) - Locum only
5. Registry on Performers List
6. GMC Number
7. Prescriber Code
8. Enhanced DBS
9. BLS Certificate
10. Safeguarding Certificate
11. Vaccination Certificate including: A-Diphtheria/ A-Tetanus / A-Polio / A-MMR / C-BCG / C-Hep B / C-Varicella
12. Reference x 2
Induction
You will be given a 10 day Induction timetable on your first day at Parkside, during your induction you will shadow a number of clinics throughout the practice and undertake Mandatory e-learning courses, please ensure that whilst shadowing clinics you do not offer your clinical opinion to patients, rather refer them to a consultation with a practitioner.
Raising the Alarm - Medical Emergency
In the event of an emergency to raise the Alarm: Press the Panic Button on System One
Contacts
If you are a home worker and need to speak to the practice Urgently please call the Red Line number: 01205 354437
Services
Services Provided
Minor Surgery / Contraceptive Services / Older Adult Services / 24hr ECG / 16hr BP / Learning Disability Health Checks / Spirometry (Not during COVID-19)
Services Not Provided
Leg Ulcers /Treatment Room Dressings/Suture Removal - patients should call Tel number 01205 366273 who will book them into the next available appointment
Ear Syringing - Refer to CSS for Microsuction
Travel Health
If a patient asks about travel health please advise them to go to reception for the Travel Health Form - the nurse will be in contact with the patient
All-Templates
The practice has its own index of Templates 'All Templates' can be added to you System 1 taskbar. In additional to Links to other Templates, there are links to lots of useful Resources
In House Referrals
All internal referrals are set up to automatically to task the correct team
External Referrals
All referral forms are located via All Templates
Community Referrals – Complete Forms – Assign Task to Typists Urgent Referrals : Mark as Urgent + Red Flag
Investigation Referral e.g X-ray - These are done via WebV - remember to record this on the New Journal
Letters – Write body of letter into Task - Assign Task to Typists Urgent Referrals : Mark as Urgent + Red Flag
2WW – You will be instructed to write a task to the typist before accessing the 2WW referral form
Pre-Diabetic Bloods
Pre-Diabetic Blood Results - Patient is to have 2 sets of results before booking a 20 mins appointment with the Nurse - 2nd set of bloods should be 2-4 weeks after the initial set
If you are a home worker and you do not have access to Label Trace please ensure that your write in the New Journal the blood tests required
Chaperones
The practice has a number of Non-Clinical Chaperones trained with Enhanced DBS Certificates:
Karen Avery - Reception Manager
Tracey Warrant - Deputy Reception Manager
Clair Kirk - Reception
To request a chaperone call 222
Interpreting Staff
Alona Nikiforova – Russian + Latvian
To Request an Interpreter call 222
Requesting Blood Tests
Please ensure that Bloods test requests are written in the New Journal as well as on Labeltrace - this is to ensure there is a record should Labeltrace not be available on the day of the patients appointment
Assistance Dogs
Parkside Medical Centre is committed to providing services that are equally accessible and responsive to all sections of the community.
To that effect, Assistance Dogs are welcome to have access to all areas of the Practice with the exception of any high risk area such as Treatment Rooms or Theatre.
Language Line – Provided by Lincolnshire ICB
Tel: 0845 310 9900 option 1
Practice Code: 310675
When using Language Line to undertake Telephone Consultations they will call the patient and then call you to connect together.
Home Visits
Home visits are allocated by the On Call clinician at 11.30am - View allocated visits in the Visit Screen
Medication
The default supply period for repeat medications is as follows:
28 days for patients in care/nursing homes
56 days for all other patients
Schedule 2 and 3 controlled drugs (CDs) will be limited to a maximum supply of 28 days and ARE NOT to be added to Repeats
Further Prescribing Information:
Safeguarding
Clinical Policies are available to access via Clinical Policies
The practice safeguarding lead is Dr Joseph (Deputy is Dr Lawal)
Wendy Faint is the practice Health Visitor
Safeguarding Policies and Procedures are available Safeguarding ADULTS / Safeguarding CHILDREN / Safeguarding Domestic Violence
Door Access
Available Via Fob (also access to Staff Car Park via Fob) - you will be allocated a Fob for the duration of your stay at the practice
Opening Times of the Practice
The Practice is open Monday - Friday 7.30am - 6.30pm
Staff Facilities
There is a Kitchen/Staff Room on the first floor - Tea and Coffee are provided
Emergency Procedures / Location of Fire Exits / Assembly Points
Please read Fire Safety
Please view the Practice walk around video below which highlights the Fire points
Useful Links for Registrars
Mileage Claims for ERS: https://sthknt.allocate-cloud.co.uk/eExpenses/STHKNTLIVE/Claims
Easy Expenses System: https://sthkle.easy.giltbyte.com/
Lead Employer: Home Page - Lead Employer - Host Database
GP Trainee Absence: NEW (Jan 2021): From 1st Feb 2021 doctors need to report their absence through the new AMS(Absence Management System) by calling 03308084491. They will need to have their employee number (which can be found on their payslip) to hand as it is used to find them on the system. The exception to this is any GPST doctors as they are not directly employed by the trust. They will need to let the Support Manager for their area know they are absent.
Patient Satisfaction Surveys
The trainee should print off a form (from their RCGP Eportfolio – not the GMC site) that clearly shows his/her name & GMC number from eportfolio, ideally so that all 11 questions appear on one sheet of paper (we should not accept them without the identification)
He/she prints/copies the form 45/50 copies (50 would be ideal)
Leaves them with reception to hand to patients for completion and return to reception before they leave
PSQ forms are not seen/handled by trainee
When 45/50 are collected they are parcelled up and sent through to programme office for uploading – as long as parcelled up they can be hand delivered by a trainee coming for teaching
We have to have 40 to upload as a batch. We ask for 50 to allow for those that are not correctly completed as they are ‘duds’. Once trainees have left the practice if they prove to be short of PSQs it is likely that the whole batch is no use
Registrar Study Leave Requests
Recording Consultations Information and Guidelines
rca-guidance-consent-180620-rcgp.pdfVideo recording guidance.pdfPage updated
Google Sites
Report abuse