1. When we are requesting records: Use the "Authorization for Records Release Form" located under Forms Tab. Make sure patient signs the form. After faxing the form, scan into Crystal.
2. When records are requested from us: Scan the request into Crystal and add request to the Records/Photos Tab above.
We do not need a request from another provider who is currently caring for the patient. Examples are Ophthalmologists, Primary Care Physicians (PCP), Endocrinologists, etc. Another eye care practice asking for records from prior years, needs to send a signed request.