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Once your student IT (MUSE) account is activated, you can access a host of computing essentials, including the IT Services site - a service dedicated to supporting students across the University of Sheffield.
It's an excellent service that you should make use of during your time at Sheffield - and here to help you with any IT problems you encounter during your studies.
See our quick guide video that gives an example of accessing Student IT services and computing support.
If you wish to view a full scale version of this video, and cannot do so on this site, please access the video via the University Kaltura media platform.
For a brief overview if the IT services at Sheffield, see:
IT Services (not restricted)
Take time to explore what's services are available to you. In particular, you’ll find information for:
Can't find what you are looking for? See the IT list of services
A to Z list of services (restricted to MUSE student login)
See also:
Improving your search results (not restricted)
Advice and features you can use when searching the University websites.
Student IT account and essentials
Student IT account and essentials
This section provides assistance on using your IT account and if you need help with items such as passwords and using Multi Factor Authentication (MFA)
Student IT account and essentials (restricted to MUSE student login)
University computers and facilities
University computers and facilities
Learn about University computers (checking availability and how to find one on campus), laptop loans and IT spaces. There's also the Remote Desktop Service that allows you to log in to a University computer from your own personal device when away from campus, and use that University computer remotely.
University computers and facilities (restricted to MUSE student login)
Print, copy and scanning services
Print, copy and scanning services
Use University computers and personal devices to print, photocopy and scan.
Print, copy, scan (restricted to MUSE student login)
Software for students
Software for students
There is huge range of software and tools for you to use on University computers across campus, but as a student here at Sheffield, you can also get a range of software free to use on your own personal or laptop, such as Microsoft office and Adobe Creative Cloud.
Full information on the software available to you, see the 'Software for students' page via the Student Hub section when fully registered. Access via the link below.
Software for students (restricted to MUSE student login)
Creative Media Service
Creative Media Service
The Creative Media Service provides equipment, facilities and training to support you with your video, audio, photo and other digital media projects.
Creative Media Service for students (restricted to MUSE student login)
Information security
Information security
Guidance and support on safe computing such as antivirus software, password security and phishing scams.
Safe computing for students (restricted to MUSE student login)
Computing advice and help centres
Computing advice and help centres
If you need face-to-face help, feel free to drop by to a walk-in service on campus.
TechBar
TechBar
Information Commons (IC) building, level 1
Monday to Friday
1pm-4pm
Get help with connecting your device, installing software, MFA, printing and much more.
The TechBar also offers support and advice and for:
Removal of viruses and malware.
Retrieving lost data.
Hardware repairs
Issues with your home broadband.
Computing Centre
Computing Centre
8-20 Hounsfield Road
Monday to Friday
9.30am-4.30pm
The Computer Centre will offer a range of services, including:
UCard and computer account support
Computer account creation, queries, issues and problems
UCard printing, issues and replacements (including photo taking)
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