Sustainability in Foodpanda: A correlational study of small and medium-sized enterprises and consumers in Bacoor City
Maryjane Y. Pascual*
Kean Christian Batoon
Emmanuel John S. De Castro
Margaret Lyn P. Lebria
Emage Sildo
Wendell L. Galapate
Hospitality Management Department, School of International Hospitality and Tourism Management, St. Dominic College of Asia, Bacoor, Cavite, Philippines
Abstract
This study aims to identify the level of sustainability in using Foodpanda in ordering food for small and medium-sized enterprises to know if Foodpanda promotes sustainability. It took place in the City of Bacoor, a first-class city in the province of Cavite, Philippines. The samples were chosen through purposive sampling because of the COVID-19 pandemic when the research was made and gathered around 50 small business owners and 50 consumers. Foodpanda is considered sustainable by the consumer group because it reduces meal preparation time as well as the cost of power and gas. Foodpanda also encourages families to eat together and converse more while they wait for their food to be delivered. The sustainability of Foodpanda is questioned by small food entrepreneurs. They observed that the internet delivery platform does not promote small food enterprises. Therefore, there is a significant difference in the sustainability of using the online food delivery platform, Foodpanda, based on the findings.
Keywords: Foodpanda; Online food delivery systems; Sustainability.