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Information to Help You Get Started in Blackboard
Students new to online learning are encouraged to attend an online Blackboard orientation to review the tasks listed below. Click on a task to learn more about it. For general questions, contact Online Student Support by using our Contact Form. For login problems, please call the Help Desk at (414) 297-6541.
Task 1 - Retrieve Your MATC Network Account Username and Password
Once your college application is processed, you will receive a message at the email address that you included with your contact information. The message will contain your MATC network account username, password, and login instructions. Non-program students typically receive the message within 75 minutes or less. MATC students use their network accounts to access the myMATC Portal, MATC Gmail, Blackboard, Self-Service, and more.
If you do not remember your password or you experience a login problem, use the Online Password Manager or contact the Help Desk at 414-297-6541. Only the Help Desk can resolve login problems.
Task 2- Log into your MATC Gmail
As soon as you receive your MATC network account, log into your MATC Gmail. This will be your primary means of communication with the college and faculty. When you are logged into your MATC Gmail, you may access free Google Apps to support your studies. See our Introduction to MATC Gmail to get started with sending messages and using Google Apps.
Task 3 - Update Your Rave Alert Contact Preferences
MATC uses the Rave Alert system to notify students in the event of an emergency and/or school closing. Log in with your MATC network account to update your desired contact methods.
Task 4 - Prepare for Learning with Technology
If you are new to online learning, we strongly recommend viewing the self-paced Online Readiness module to learn about the tools, tasks, and strategies to start your studies strong. See these instructions for more information.
If you are unfamiliar with using computers or need to boost your skills, we recommend interacting with the simulations in WISC-Online's free Basic Computer Skills Course and the tutorials on our Basic Computer Skills page.
Task 5 - Visit the MATC Bookstore Website
Because your course syllabus may not be available until the first day of class, we recommend visiting the MATC Bookstore website to see what books and supplies you may need for your classes.
Task 6 - Orient Yourself to Blackboard and Find Your Courses
Logging In
Review the Blackboard Login Help Page. You will log into Blackboard with your MATC network account username and password. Your Blackboard username is the text before the @ symbol in your MATC email address. For example, if your email address is "asteriska@gmatc.matc.edu", your Blackboard username will be "asteriska".
Before your classes begin, make sure that you are able to log into Blackboard. To resolve a login problem, contact the Help Desk at 414-297-6541 or use the Online Password Manager to reset your password.
Navigating Blackboard
Review the Blackboard Ultra Help Page to learn how to navigate Blackboard Ultra. If you are new to online learning, we strongly recommend attending a live Blackboard Orientation Webinar in the first few weeks of every semester.
Finding and Accessing Classes
Your course should appear within Blackboard and you should be able to log in at least one (1) week before the course's start-date.
While you are logged into Blackboard, go to the Courses page and check your Course List for current or upcoming courses. If you are missing a new course or see old courses, see:
Courses are initially marked as Private in Blackboard until the instructor makes them available to students by the course's official start date. If a course does not become available by its start date, contact your instructor directly! Instructor information can be found by reviewing your course information in Self Service.
Task 7 - Visit the Student Support Website
The Student Blackboard Support Site is your source for how-to guides and troubleshooting tips. If you have questions about online learning, review the FAQ and use Contact Us Form.
Task 8 - Review Academic Standards of Success and Support Options
Here at MATC, we want all students to succeed. Please review the following pages to prepare for your success.