Embedded Files
Units of Competency
Units of Competency
8 Core
8 Core
- Engage the customer
- Work effectively in a team
- Contribute to workplace health and safety
- Identify and respond to security risks
- Sell to the retail customer
- Work effectively in a service environment
- Assist with customer difficulties
- Build customer relationships and loyalty
5 Electives
5 Electives
- Advise on products and services
- Produce visual merchandise displays
- Receive and handle retail stock
- Control stock
- Organise and maintain the store environment
Additional for HSC Requirements
Additional for HSC Requirements
- Follow point-of-sale procedures
Mandatory course requirements
Mandatory course requirements
Students must complete a minimum of 70 hours work placement over two years to practise and extend their learning.
Competency-Based Assessment
Competency-Based Assessment
Students in this course work to develop the competencies, skills and knowledge described by each unit of competency listed above. To be assessed as competent a student must demonstrate to a qualified assessor that they can effectively carry out tasks to industry standard. Students will be progressively assessed as ‘competent’ or ‘not yet competent’ in individual units of competency. When a student achieves a unit of competency it is signed off by the qualified assessor. To achieve the qualification above students must be deemed competent in all units.
Complaints and Appeals Students may lodge an appeal about assessment or any other decisions through the VET teacher.
Optional HSC examination for ATAR purposes
The optional Higher School Certificate Examination is independent of the competency based assessment undertaken during the course and has no impact on the eligibility of the student to receive this AQF qualification.
Admission Requirements
Admission Requirements
To enrol in SIR30216 Certificate III in Retail, students would need to be interested in engaging customers, maintaining daily store operations and knowledge of products and services, They would need to work independently under limited supervision Prior to enrolment, students will be advised individually of the suitability of this course. Reasonable adjustments and support are available for all students. There will be out of class homework, research activities and assignments
Examples of occupations in the Retail Industry
Examples of occupations in the Retail Industry
buyer
customer service assistant
stock controller
sales person
visual merchandiser
merchandiser
Course consumables:
Course contributions are made to cover the ongoing costs of consumables and materials used as part of this course and are paid to the school.
If you are unable to make contributions or are experiencing financial difficulty, please contact your school.
Refunds: Students who exit the course before completion may be eligible for a partial refund of fees. The amount of the refund will be pro-rata, dependent upon the time the student has been enrolled in the course. Please discuss any matters relating to refunds with your school.
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