International SOS

MacEwan University has subscribed to International SOS to offer our students and employees medical, safety and security advice, as well as referrals and emotional support when travelling or living abroad.

As a traveller, you have free 24/7 access to many great services offered by International SOS, such as medical, travel and personal assistance, as well as the Assistance App. The Assistance App is a powerful tool that provides key medical and travel information, one-click dialing to the nearest Assistance Centre, medical alerts and overall peace of mind, all at no cost to you.

International SOS provides:

Registered travellers with:

  • pre-trip information.

  • safety guidance on topics such as safe taxi companies and accommodations in the area.

  • special and regional advisories that might affect travel (e.g. natural disasters, political unrest).

  • recommendations regarding safety on incidents or reports occurring in the region/country you are visiting.

Travel Administrators and Travel Authorizers with:

  • traveller ‘check-in’ so you know where students, faculty, or staff registered with International SOS are, in case of emergency.

  • impact reporting which shows the number of students, faculty, or staff registered with International SOS in an area with a special advisory.

How to access International SOS

MacEwan’s International SOS membership number: 27ACAS781575

International SOS Assistance app

  • Download the free International SOS Assistance app from your phone app store.

  • Setup your profile and use your university email and MacEwan's International SOS membership number.

  • Get relevant details about your location, alerts and view medical and security information on the app.

  • Use the ‘check in’ function on the app, and you will be provided with security advice specific to your immediate location throughout your travels.

  • Call for assistance any time while travelling using the app.

International SOS member portal

Use the International SOS member portal to learn more about the destination and cultural differences.

International SOS Help Centre

Call the International SOS Help Centre at 1-215-942-8478 (collect calls accepted) for general travel advice or if you have questions about the locations to which you are travelling.