Technology Resources

Georgetown’s University Information Services (UIS) provides a wide range of computing services, including e-mail, labs, training courses, user assistance, and Web development.

New Students:

Visit the Technology Services for New Students page to get started with computing at Georgetown. Also check-out the UIS technology services guide, available here. Finally, scroll to the bottom of this page for a quick guide to the basics.

Computer Labs:

There is a graduate-only computer lab in ICC 218. For more information about Georgetown computer labs, see http://uis.georgetown.edu/labs/.

Tech Support:

Technology support is available through the 24/7 Service Center.

Net ID/Password:

• Your University NetID is your username for all Georgetown systems.

• You should have received a letter from the Admissions Office containing your NetID. It was sent by postal mail to the address on your application.

• Your temporary default password is a lowercase gu, followed by the last six digits of your 9-digit University GUID, i.e., gu456789.

• To change your password, please visit the Georgetown NetID Password Management System webpage, located at https://password.georgetown.edu.

GoCard

• Your GOCard functions as your campus identification, access, and debit card. (Your 9-digit University GUID can be found on your GOCard.)

• Please visit http://GOCard.georgetown.edu for more information regarding your GOCard.

Georgetown Email

• The University uses the Georgetown Google Apps for Education (GAE) email system, commonly referred to as GU Mail. Your GU Mail address is YourNetID@georgetown.edu.

• To log into GU Mail, navigate to https://apps.georgetown.edu. 

• Instructions for setting-up your GU Mail account on a mobile device can be found at https://sites.google.com/a/georgetown.edu/google-apps-help/mobile-users-3.

• To forward your GU Mail account, please visit https://sites.google.com/a/georgetown.edu/georgetown-law-google-apps-help/forwarding.

On-Campus Internet Access

• Georgetown University’s secure wireless network is called SaxaNet. Instructions for connecting to SaxaNet can be found at https://uis.georgetown.edu/internet/wireless/saxanet. 

Technology Policies

• All Georgetown University community members are responsible for reading and complying with the University’s technology policies, which can be found at http://security.georgetown.edu/technology-policies. 

Free and Discounted Software

• All Georgetown University community members can download Symantec Endpoint Protection and Microsoft Office 365 software free of charge. The University has both the PC version and the Mac version.

• To browse the free and discounted offerings, navigate to https://georgetown.onthehub.com/WebStore/Welcome.aspx.

File Storage and Backup:

• Students have access to a number of file storage and backup options, which we recommend subscribing to to ensure that you're able to share files easily and prevent yourself from losing access to your files if your laptop is acting up.

Additional Resources

• Georgetown’s Technology Services for New Students website can be found at http://uis.georgetown.edu/getting-started/new-students.

• Additional information on the use of technology at Georgetown can be found at https://help.georgetown.edu.

• You can contact the 24/7 University Information Services (UIS) Service Center at help@georgetown.edu or 202-687-4949.

• You can also visit the Student Service Desk, located in St. Mary’s Hall, Room G-39.