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The Office of Student Outreach and Support (SOS) can, along with the GHD team, coordinate a "safety net" of campus resources for students who are in crisis or experiencing difficulty.
Student Health Center:
Located on the ground floor of Darnall Hall and provides on-campus medical care for students: https://studenthealth.georgetown.edu/medical-care
Health Insurance:
Most students are required to carry health insurance. Learn more here: https://studenthealth.georgetown.edu/insurance
Georgetown Emergency Response Medical Service (GERMS):
Emergency: (202) 687-4357
Non-Emergency: (202) 687-7546.
In on-campus emergency, contact Georgetown Emergency Response Medical Service (GERMS) and describe the problem. They will send a GERMS ambulance. There is no charge, however, GERMS cannot respond to emergency calls off-campus. If you require urgent medical attention off-campus, call 9-1-1. Unlike GERMS, however, there is a fee for ambulance service.
Counseling and Psychiatric Services(CAPS):
Primary mental-health resource for Georgetown students. Staffed by psychologists, psychiatrists, and licensed clinical social workers, CAPS helps students overcome difficulties that interfere with the attainment of their personal and educational goals. Their aim is to help students to develop greater self-understanding, to identify and solve problems, and to improve academic performance. Initial consultations and evaluation are provided at no charge. All consultations and treatment services at the Counseling and Psychiatric Service are strictly confidential. Among the services offered are: evaluation, medication evaluation and management, crisis support, referral services, outreach programming, and psychotherapy (individual, couples, and group). Students can come in for an evaluation for a range of concerns, including: depression, anxiety, suicidal thoughts, family problems, difficulty in relationships, eating and body image concerns, substance use an abuse, isolation and loneliness, sexual assault, other traumatic experiences, bereavement, problems with self-esteem, concerns around identity, stress (both academic and non-academic). CAPS is at 1 Darnall Hall, 1st Floor, Back Entrance. Office hours: Monday-Friday from 9 am to 5 pm. A free intake can be arranged by walk-in, or by calling 202-687-6985 during normal business hours.
You can find a comprehensive list of mental health resources here.
Two virtual telehealth platforms covered by Georgetown’s student health insurance include:
Teladoc HealthiestYou: https://www.teladochealth.com/healthiestyou
Zencare: https://zencare.co/
Natasha Todi, one of our SJAs, took the time to create a short screen recording walking through the initial steps to get started. It’s usually a one-time process before being able to book a first session. Once an initial session is scheduled, the provider typically suggests a cadence moving forward and helps coordinate future appointments through their platform.
Racial Trauma Community Providers
Responding to expressed student needs identified by the Black Survivors Coalition, CAPS has contracted with community mental health providers experienced in serving traditionally marginalized or underserved communities, particularly women and femmes of color who have experienced sexual assault, harassment or violence and racial trauma. Services are free of charge for all currently enrolled students who haven’t already engaged in ongoing counseling work with CAPS or with outside community providers.
Providers maintain their own clinical records, which are separate from any records at CAPS. It is important to discuss emergency and crisis procedures with your individual provider.
Students in treatment with a provider through the Racial Trauma Community Provider program can always access CAPS after-hours crisis services by calling 202-687-6985 and pressing “1”.
This document contains more information about individual providers. You must sign in to Georgetown Box with your NetID and password to access the document.
Any questions? Please contact Durriya Meer, CAPS Director, at durriya.meer@georgetown.edu.
Georgetown University administers its opportunities without regard to, and does not discriminate on the basis of: age, color, disability, family responsibilities, familial status, gender identity or expression, genetic information, marital status, national origin, personal appearance, political affiliation, race, religion, sex, sexual orientation, source of income, veteran’s status or any other factor prohibited by law.
The Hoya Hub food pantry is a resource for any member of the Georgetown University community experiencing food insecurity. It is a pantry stocked with non-perishable food items, available to anyone who needs food on an immediate, emergency basis.
Provides comprehensive recreational, fitness, and wellness programming and services.
LiveSafe is a mobile safety app for GU students, faculty, and staff. Features include:
Tips: Anonymously reach GUPD to submit information about suspicious activity, harassment, noise complaints, mental health problems and any other safety issues you may experience. Option to add photos, audio, or video to your message enabling officers to better respond to the issue.
Request a SafeRide: Allows the user to request a SafeRide. This point-to-point service operates from 8PM until 2AM Sunday through Wednesday, and until 3AM Thursday through Saturday.
SafeWalk: Allows users to add friends, share your location when you leave a location, stay in constant communication with those friends while you walk to your destination, and send a group chat when you reach your destination safely. If you run into trouble, you can contact police from within the app.
Instant Emergency Connection via chat or phone: In the case of an emergency where you need immediate assistance you can choose to contact 911, or campus police. If you choose to call or message campus police, location tracking will begin, allowing officers to respond to your exact location.
Access to Important Resources: Sexual Assault, Mental Health and Bias Reporting resources are listed on the LiveSafe App.
Campus Emergency Response Guide: This guide contains important information on how to respond to various emergencies on campus.
Open Path Collective is a nationwide network of providers. There is a membership fee to
see these providers. The cost of therapy can be more affordable than elsewhere in the community if you are uninsured or if your insurance does not have good mental health benefits. See more information here: https://openpathcollective.org/
George Washington University (GWU) also offers two low-cost community mental health services: The Center Clinic at GWU (https://psyd.columbian.gwu.edu/clinic) and Community Counseling Services Center at GWU (https://gsehd.gwu.edu/ccsc).
Medical Leave of Absence
You can learn more about how to request a Medical Leave of Absence here. This process is run through the Dean of Students, in conjunction with the Office of Student Outreach and Support (SOS). You can request non-medical, personal or military leaves of absence via this form.
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