Upcoming reservation
Pick up Instructions
Reschedule Reservation
Order Summary
Cancel Reservation
Insurance Card
If it's a P2P vehicle and they click "Insurance Card", a policy created by Digisure will appear.
Contact Owner
Start Check In
Once the renter clicks "Start Check In", it will direct them to this page where they will sign and agree to the terms and conditions. Rental fee and deposit are present on this page.
Locate Your Vehicle
Before Photos
Before Photos
Final Chance to Note Damage
Once the customer continues, the vehicle will automatically unlock by using their phone and it will notify the customer that the vehicle has been successfully unlocked. Once the vehicle is unlocked, the reservation status will be updated from "Waiting" to "In Progress".
Manage Reservation
Menu Bar
3 white lines in the top left corner on rentals.fetchtruck.com. The customer can click that to navigate through their Fetch account. They can change their payment method and "How Fetch Works" will take them to our FAQ articles.
How to End the Rental
Ending Rental Instructions Step 1
Ending Rental Instructions Step 2
Ending Rental Instructions Step 3
After Photos
After Photos
Status: In Progress to Complete
Rental Summary