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Each section contains important links to information you may need. If sharing any of these documents with an external party, always make sure to send the document in PDF format only. Information and guides that are able to be shared externally are marked with "(EXT)". Information that is exclusively internal and should not be sent to anyone outside of the Fetch organization, including partners, is marked with "(INT)". If you have any questions about what is able to be shared externally, always ask your manager before doing so.
What Is a Fetch Partner?
What Is a Fetch Partner?
Individuals who list their vehicles on the Fetch platform are considered Fetch Partners or "Partners." There are 2 different types of partners:
Individuals who list their vehicles on the Fetch platform are considered Fetch Partners or "Partners." There are 2 different types of partners:
P2P (Partner to Partner): Do not have commercial fleet Insurance. Typically only have 1 or 2 vehicles listed on the Fetch platform. Damage/incidents reported are processed through Digisure.
Standard Partners: Have their own commercial fleet Insurance. Typically have multiple vehicles. Damage/incidents reported are processed by the Partner through their commercial fleet Insurance.
Already a Fetch Partner- Resources
Already a Fetch Partner- Resources
Partner Support Email: partner-support@fetchtruck.com
Specific questions about their partner payout, listing their vehicle etc
All other questions can and should be answered by Customer Support agents: Level 1 or 2 pending the question
Partner Account Search: Utilize this link to search for a partner's account on the dashboard.
Partner requesting a link to their vehicle page?: https://fetchtruck.com/vehicle/VEHICLE#
For example: https://fetchtruck.com/vehicle/45
Additional Information:
Fetch has discontinued the Fetch-managed program at this time. No ETA of when this will be back.
At this time, Fetch is not able to list vehicles in New York or New Jersey due to insurance (our insurance will not cover any vehicles in NY or NY at this time).
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