Record Corrections

When submitting a request for a patient record to be corrected (images/study corrected or moved, wrong patient, different patient records combined on same MRN), please submit a ticket to Service Desk via email by listing the following:

EMAIL TO: Servicedesk@simonmed.com and risteam@simonmed.com, CC: Compliance@simonmed.com

With the SUBJECT LINE: “ATTN RIS/Data Integrity – Patient Record Correction”

Please include the following information in the BODY OF EMAIL:

Ø MRN(s) impacted

Ø Full Name (for each patient impacted, if more than 1)

Ø Patient date of birth

Ø Accession(s) #

Ø Date of Service

Ø Details – What happened, why did it happen (if known)

Ø Other comments/information

This will route your request automatically to the correct team to begin getting the correction started.