Embedded Files
Email service for CWRU is provided through Google Apps for Education, a collaboration suite of services that includes a 25+ GB case.edu email account and access to dozens of other Google Apps including Google Sites, Google Docs and Google Talk (IM). Email can be read in clients such as Outlook, Thunderbird, and Mail for Mac. Check out more information on how to use the G Suite for Education.
Email addresses are distributed at the time of Network ID activation. Only actively affiliated members of the CWRU community and alumni have a Network ID and @case.edu email address.
Take Me There: webmail.case.edu
A common email question: Do I have two email accounts since I have a first.name@case.edu and abc123@case.edu email address?
No, they are the same. You can use or share whichever one you prefer.
IT Support
IT Support
[U]Tech provides technology support across the University. Fortunately, the medical school has our own [U]Tech staff on-site and they provide support for:
- Laptop hardware troubleshooting
- Hardware warranty service
- Software troubleshooting and problem resolution
- Software installations and upgrades
- Disk imaging
- Wired Ethernet connection support at desks
- Wireless connection support on 3rd and 4th floors of the Medical School
[U]Tech can also be accessed 24/7 via live chat or phone.
Student Technology Discount Program
Here is some information for the student discount program for CWRU students.
Software Center
Software Center
The CWRU Software Center provides academic, productivity and security software licenses, as well as operating system upgrades, at no cost or significantly reduced cost.
Examples of software available at no cost include:
- Adobe® Acrobat Professional
- Adobe® Creative Cloud Desktop
- Windows® upgrades
- Mathematica®
- Matlab®
- Microsoft® Office™
- Minitab®
- Qualtrics Survey Software Suite
- Symantec™ Endpoint Protection
- VMWare®
- Virtual Private Network client (VPN)
- Video-based training for technical and business skills, as well as software training, are available on-demand through the university's partnership with lynda.com™.
To download titles from the Software Center, you must be connected to the campus wired network, CaseWireless, or any off-campus location using VPN and two-factor authentication (registration required).
Other helpful products provided by CWRU:
- Box: Box is a storage service that enables CWRU to store, access and share files securely. Because Box is hosted in the cloud, it can be reached anywhere, anytime and from different kinds of devices.
- Zoom: Zoom is the next generation of online video conferencing at CWRU. With Zoom, users experience cloud video conferencing, online meetings, group messaging and a software-defined conference room solution in one, easy-to-use platform.
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