In order to access the Fundraising Volunteer Portal, you must have a Brown alumni account. If you are unsure if you have an account, or need to sign up for one, follow the steps below. There is a one day delay for Portal access after you create or update your alumni account. You can also find the Portal link in Volunteer Tools section when you visit MyBrown.

Confirm Your Login 

1. Visit https://my.brown.edu/. You will be prompted to enter a username and password. The username is likely your first initial, part of your last name, and possibly a number, like tsmith5. Your username is not your alumni email address. If you are able to successfully login to MyBrown, you can access the Portal! If you believe you have already activated your account but do not know your username or password, follow the instructions within the "What's my username and password" dropdown. 

Create a Brown Account   

1. Contact the Alumni Help Desk. You are unable to create an account online. 

2. Be sure to designate your preferred email address. We’ll use it to create your Portal login, so it should be the email address you use to communicate with your staff liaison.

3. Allow up to 24 hours for changes to happen to your account and try to login to the Portal using the same username & password as your Brown Account once your account has successfully been created. 

Alumni Help Desk Contact Information

If you encounter any issues when trying to access your Brown Account, contact the Alumni Help Desk. The Help Desk is unable to help with any volunteer or Portal related questions - direct those to your staff liaison. 

EMAIL: Alumni_Help@brown.edu 

PHONE: +1 (401) 863-9662 (8:30 am – 5:00 pm)

WEB:  https://ithelp.brown.edu/kb/articles/brown-alumni-accounts 

Retrieve Username or Password

1. Visit https://my.brown.edu/. While on the Brown University Authentication page, locate the links underneath the login box.

2. Click myAccount (Tip: You can also go to https://myaccount.brown.edu) 

3. While on the myAccount webpage, click Forgot Password. 

4. Select your affiliation with the university. If you do not fit under the category of Alumni, contact your staff liaison in order to proceed. 

5. Fill out the form by entering your first name, last name, and preferred email on file with Brown, then clicking Submit. If you are unsure of your preferred email on file, contact your staff liaison and they can provide you with that information. Allow up to 24 hours for changes to happen to your account.  

6. Try to login to the Portal using the same username & password as your Brown Account once your account has been successfully reset. 

If you receive an error message directing you to the GiveCampus homepage after attempting to login to the Portal, see the "Sorry, it looks like you don't have an active volunteer record at Brown University" dropdown below. This is likely due to an outdated email address on file. 

Alumni Help Desk Contact Information

If you encounter any issues when trying to access your Brown Account, contact the Alumni Help Desk. The Help Desk is unable to help with any volunteer or Portal related questions - direct those to your staff liaison. 

EMAIL: Alumni_Help@brown.edu 

PHONE: +1 (401) 863-9662 (8:30 am – 5:00 pm)

WEB:  my.brown.edu/web/technology-services 

It is important you are aware of what Brown has on file for your preferred contact methods. In regards to the Volunteer Portal, be sure you have an active email address listed. Any response to emails you send from inside the Portal will go to that inbox. 

1. Visit https://mybrown.edu/ and login to your Brown Account. Your MyBrown account uses the same login information as the Portal.

2. Along the navigation bar at the top of the page, ensure you are on the Alumni+Friends tab.

3. Underneath the tabs, in the box labeled Welcome, Your Name, click the box View/Edit My Profile. 

↳ You can also access the page by clicking the hyperlink Manage My Communication Preferences ⟶ and navigating to the Profile section. 

Under the profile section, scroll down the page to the Preferred Contact Information section. To make changes, click View More & Edit. 

If your preferred email address has changed, notify your staff liaison so they can make the necessary adjustments in the Portal—otherwise you will be unable to login to the Volunteer Portal. Allow up to 24 hours for changes to appear.

Common Issue: After entering your username and password – the browser redirects you to the GiveCampus homepage. Regardless if you have logged in and used the Portal, it's likely you received this error message because the preferred email in your myBrown account does not match the account we created for you inside the Portal.

What you need to do:

1. Verify that you are using the correct link to login: https://www.givecampus.com/schools/BrownUniversity/login. 

2. Verify that you know your Brown Account credentials, including your username, password and your preferred email address and visit https://my.brown.edu/. 

3. If you are still experiencing this issue, email your staff liaison which email address you prefer to receive all Brown related emails. Your staff liaison will then make any necessary adjustments and inform you when you can attempt to log in again. Allow a few business days for changes to apply. 

4. If your issue is different, reach out to your staff liaison or brownfvp@brown.edu as soon as possible. Please include screenshots and as much detail as possible.

The best and fastest way to have your questions and concerns addressed is by contacting your staff liaison directly. You may also email brownfvp@brown.edu  

Please refrain from using the Give Some Feedback button located in the bottom right corner of every page in the Portal. Any submissions here are not sent directly to Brown staff but to GiveCampus. This will result in a delayed response.