Connect with MLFTC's Financial Coach via email or virtual appointment. Find her details here: https://education.asu.edu/student-experience/success-coaching/financial 

You may also connect with Financial Aid and Student Accounts by calling 855-278-5080 or via the Help Tab on your MyASU. 

To discuss your enrollment hold further, contact ASU Student Business Services at (480) 965-5220 M-F 8:00 AM - 5:00 PM (AZ Time).

If you are experiencing concerns related to your grades,  please reach out to your professor(s) to discuss your concerns. You also have access to MLFTC's Academic Coach, Lauren Lee, and access to ASU Tutoring Services here: https://tutoring.asu.edu/ 

Students also have the option of submitting a grade appeal within 10 business days of the last date for posting final grades. For more information related to the grade appeal process, click here.

If you are looking for wellness support, please connect with MLFTC's Wellness Coach, Natoya Brown, or with 360 Life Services. 

If you are considering dropping or withdrawing from a class, please check with your advising team to see how or if that would impact your progression. We also recommend connecting with Student Business Services or the Financial Aid Office to see how dropping or withdrawing will impact your finances. 

You should first connect with the instructor who administered the grade. If you are unable to connect with the instructor, you can submit a grade appeal through this link: https://catalog.asu.edu/appeal. To receive consideration, grade appeals must be submitted to the Course Instructor within 10 business days of the last date for posting final grades, as noted in the Academic Calendar.

Students with physical, mental, medical, or other disabilities, can contact the Student Accessibility and Inclusive Learning Services (SAILS) to obtain accommodations for future courses. Click here to be directed to their main page, and begin the registration form.

If you feel that a transfer credit was not correctly applied to a general studies requirement, you can submit the course for a re-evaluation. Students will need to submit a syllabus or course description that reflects the same term and course material the student obtained at the previous institution. Students can submit a course evaluation request through this link: https://transferguide.apps.asu.edu/app/transfercourses?page=transfercourses&showHeader=t

Please be sure to specify which general studies designation your are looking to have the class re-evaluated for in the "Optional Notes" section.  

Students are first directed to inquire with their state's, or the state they intend to be certified in, department of education to find alternative teacher certification pathways. It is highly recommended that student's learn of the requirements before graduating to obtain additional courses or content potentially needed, or to know what will be required upon graduation. 

Students also have the option to apply to a graduate program that offers teacher certification. ASU Online offers online master's programs such as Elementary, Secondary, Early Childhood, Special Education, Middle Grades, and more with teacher certification. Student's who qualify may also participate in the accelerated bachelor's and master's program for Elementary or Secondary Education to earn their teacher certification. Students interested in the Accelerated programs can click here to be directed for more information. 

For additional guidance relating to career concerns, we encourage students to meet with MLFTC's Career Coach. 

We ask that students meet with our advising team at least once a semester. This ensures students stay on track, avoid classes they don't need to take, and complete the 120-hour and 45-hour upper division minimum required to graduate. 

Students that are required to take a math course at ASU are required to obtain a score on the ALEKS Math Placement Assessment before enrolling in a math class.  Students are encouraged to not stress about this assessment! Our advising team will help students enroll in MAT 142 or MAT 117 regardless of the score.  To access the ALEKS Math Placement Assessment, click here.

Students intending on taking more advanced math courses will need to review required scores needed to place in advanced classes.

The accelerated programs are approved for certain majors in the undergraduate and graduate level. Currently, Educational Studies offers an accelerated pathway to an Elementary or Secondary Education master's program with or without teacher certification. Educational Studies (Early Childhood Studies) and Applied Science (Early Childhood Studies) offers an accelerated pathway only to Elementary Education with or without teacher certification at this time.

An accelerated program allows students to potentially finish both an undergraduate and graduate degree in as little as 5 years. This can depend on a student's schedule and how many credits they are willing to take in a semester. Essentially, students in their senior year will enroll in both their final courses of their undergrad program and the first set of courses in their graduate program. This combines their final year of undergraduate and first year of graduate together in one year. 

Currently, students in the SCAP program can have their first year of master's degree courses covered under SCAP benefits while completing their final courses within their undergrad program. 

Continuing students may take up to 9 credits per session during the Fall and Spring semesters and up to 7 credits per session in the Summer semesters. In-person students may take up to 18 credits during any Fall or Spring session C. Students must petition in order to be allowed to enroll in more than the maximum credit allotment for any session or semester. Please connect with your advising team to learn about the petition process. 

If you are not sure what questions to ask your Academic Advisor, use the following link as a guide: https://asuonline.asu.edu/newsroom/online-learning-tips/best-questions-ask-academic-advisor/ 

Remember that your advisor is there to help you build a class schedule each semester, provide resources, and ensure you are on track to meet your academic goals. 

Students may utilize the ASU tutoring services via the Academic Support Network (ASN) linked here. Students can access a variety of free services in-person and online to help currently enrolled ASU students succeed academically.

ASU currently partners with Starbucks, Uber, and Chick-fil-A to help students earn their bachelor's degrees. With tuition assistance, employees of these companies are able to obtain their degree all online.

Continuing students may take up to 9 credits per session during the Fall and Spring semesters and up to 7 credits per session in the Summer semesters. Students must petition in order to be allowed to enroll in more than the maximum credit allotment for any session or semester.  Please connect with your advising team to learn about the petitioning process. 

Arizona State University wants to ensure that first-time freshmen are successful during their critical first two sessions acclimating to the online learning environment. Therefore, first-time freshmen may initially enroll for up to 7 credits during their first session and up to 4 credits in the second session. After the third week of classes, students can enroll for additional classes (up to 9 credits total) for the second session if they are performing at a satisfactory academic level.

Accreditation refers to the standard of education and preparation that a college or university provides to students. Institutions that achieve an accepted standard as determined by the U.S. Department of Education are considered accredited and nationally or regionally recognized as a quality institution. 

This refers to the process by which ASU reviews incoming transfer credits for new students and matches credits to courses or requirements, determining what credits are to be accepted and applied to degree requirements.

Academic Status Report (ASR) is a way for instructors to notify students of how they are doing in a course. The real-time feedback from the instructor is meant to encourage students to keep up the good work or seek support by contacting the instructor or other ASU resources. Taking early action can help you succeed in class. 

A concurrent degree refers to a second bachelor's program requiring an additional minimum 30 credit hours and recognized as an additional main area of study. Often times this is also known as a "double-major". 

A credit hour is the measurement used in higher education to represent the amount of work a student applies toward a course. Most classes average a value of 3 credit hours; however, ASU offers courses worth 1 credit hour and up. We do not award credit hours less than 1. 

An elective is a course a student may take to satisfy any credit hour(s) not fulfilled by major requirements such as the general studies ares and core classes. An elective may be taken in any subject area the student has an interest in. 

Free Application for Federal Student Aid (FAFSA) is used to apply for federal and state financial aid. Students are encouraged to file it every academic year.

A full-time student is registered in a minimum of 12 credit-hours per Fall & Spring semester; a part-time student is registered in at least 6 credit-hours per Fall & Spring semester.

The general studies areas are sections of a students learning  that encompass foundational knowledge areas. ASU's general studies requirements complement the undergraduate major by developing critical learning skills, investigating the traditional branches of knowledge, and introducing students to approaches applicable to addressing contemporary challenges.

The terms lower-division and upper-division are used to refer to the level of a class. The level of a class is identified via the first number in the sequence of the class name. For example, ENG 101 is a 100-level course because that first number in "101" is a "1". 

Lower-Division is any class between the 100 to 200 level. 

Upper-Division is any class 300 or higher. As an undergraduate student, you will only see classes between 300 and 400 as upper-division. 

This refers to your chosen main course of study, and can be found on your MyASU page.

This refers to your second or specialized area of study that requires fewer credit hours than a major degree program. Required credits for minors can vary between 15 to 24 credit hours.

A class that is required for a student to take before registering for another class. 

The office on ASU campus responsible for keeping all student records relating to enrollment, degree completion, and transcripts.

To remain eligible for federal financial aid, you must make Satisfactory Academic Progress (SAP) as a student, meaning you need to make good enough grades, and successfully complete enough classes in a timely manner to demonstrate that you are successfully working toward your degree.

A period of time within an academic year,  generally lasting 15-17 weeks. ASU currently divides semesters into Fall and Spring, with sessions offered over the summer. 

A session refers to the 7.5-8 or 6.5 weeks given for online courses. Each Fall and Spring includes A, B, and C sessions; Sessions A & B are 7.5-8 weeks while Session C refers to the entire semester. Summer offers A & B sessions at 6.5 weeks, and Session C for 7.5-8 weeks starting in May. 

An overview of a course, typically written by the academic department or instructor, that often includes deadlines for coursework, grading philosophy, expectations of students, and important dates for tests, exams, discussions, etc.