Embedded Files
Interested in Study Away?
Domestic & International Programs
Emergency Contact Information
All APU Study Away students participating in domestic or international programs will receive Emergency Contact Resources prior to departure through emailed resources or in their program's platform (Canvas, etc). The Emergency Contact Resources will include the information below in addition to the following country-specific contact information:
On-site program staff contact information
In-country “911” number
Local police station address & contact number
Local hospital/clinic address & contact number
Lodging address & contact number
In-country Embassy or Consulate Information (International Programs)
APU Campus Safety
Available 24/7
Address: 901 E. Alosta Ave. Azusa, CA 91702
Phone Number: +1 (626) 815-5000
Email Address: csafety@apu.edu
Website: https://www.apu.edu/campussafety/
Center for Career and Community Engaged Learning/Study Away
Available during business hours: 9:00 am- 5:00 pm PST
Address: 901 E. Alosta Ave., East Campus - Building 22, Azusa, CA 91702
Phone Number: +1 (626) 857 - 2440
Email Address: studyaway@apu.edu
International Insurance Contact Information - Gallagher Global Assistance (International Programs Only)
Phone Number: +1-866-693-6873 (toll free), +1-312-935-9242 (direct dial)
Email Address or Website: www.gallagherglobalassistance.com
24/7 Telehealth Resources
If you experience a mental health emergency while away, help is available twenty-four hours a day, seven days a week.
Domestic Programs - Call the University Counseling Center at (626) 815-2109 to speak with a crisis counselor.
International Programs - Call the international insurance provider (Gallagher Global Assistance) at 1-866-693-6873 (Toll-Free) or 1-312-935-9242 (Direct Dial) and request to speak with a crisis counselor.
If you fear that you are a threat to yourself or others, immediately call 911 or the international equivalent. Search for your travel destination at the U.S. Department of State's website, travel.state.gov, and select the Safety and Security page.
GO Terms
Search your travel location(s) at travel.state.gov.
Semester Programs (International)
Additional Programs (International)
REACH Summer
Search your travel location(s) at travel.state.gov.
Reporting a Medical Emergency
Go to the nearest clinic or hospital. If you are unsure where to go, please contact the program assistant or director (See #2) or international insurance provider (See #3).
Contact your program assistant or program director as soon as possible.
International Programs - Call the international insurance provider (Gallagher Global Assistance) at 1-866-693-6873 (Toll-Free), 1-312-935-9242 (Direct Dial), or GallagherGlobalAssistance@ajg.com.
Complete the CCEL/Study Away Incident Report Form immediately following the incident.
If you are traveling independently, contact APU Campus Safety 24/7 at +1 (626) 815-3898. The officer on duty will locate a CCEL/Study Away staff member to assist.
CCEL/Study Away Incident Report Form
If at any time during your Study Away program you suffer an illness/injury, are made to feel uncomfortable or unsafe, or become the victim of a crime, you are encouraged to fill out the CCEL/Study Away Incident Report immediately.
It is the policy of Azusa Pacific University to ensure that the victim(s) and witnesses to crime are aware of their right to report criminal acts to the police or campus safety and to report University policy violations to the appropriate office (e.g. student conduct violations to student life or campus safety, etc.). However, if a reporting person requests anonymity, this request must be honored to the extent permitted by law. Accordingly, no information should be included on this form that would personally identify the victim without his/her consent.
International Programs Only
"911" Abroad
Before you travel, look up the 911 Abroad equivalent for your destination documented by the U.S. Department of State. Search for your travel destination at the U.S. Department of State's website, travel.state.gov, and select the Safety and Security page.
GO Terms
Search your travel location(s) at travel.state.gov.
Semester Programs (International)
Additional Programs (International)
REACH Summer
Search your travel location(s) at travel.state.gov.
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