Transferring Calls

STEP-BY-STEP INSTRUCTIONS

You may transfer calls to both on-campus and off-campus numbers.

Transferring Calls

    1. Answer the call.

    2. Press the Transfer soft key, then dial the number for where you want to transfer the call.

    3. Wait for the other party to answer:

        • If they answer, announce you are transferring a call, press the Transfer soft key again, then hang up.

        • If they are unavailable, press the End Call soft key, then press the Resume soft key to return to the original caller.

You cannot block the display of phone numbers to the transfer recipient. Calls transferred to another VoIP phone show the forwarded number. Calls transferred to non-VoIP phones show the originating number.

You cannot transfer a call by searching the Corporate Directory and selecting the entry.

Transferring a Call Directly to Another Person’s Voicemail

Please read these instructions carefully.

    1. Answer the call.

    2. Press the Transfer soft key

    3. Enter *98 immediately followed by the 7 digit phone number. For example, *986453333.

    4. Press the Transfer soft key again to complete the call.