Managing Contacts

Managing Contacts

Contacts and contact lists let you easily organize and access contact information in your Jabber hub for those colleagues you communicate with often.

ADD A NEW CONTACT FROM THE USUHS CORPORATE DIRECTORY

To add a new contact to your Jabber hub:

    1. From the Search or call menu, type the name of the USUHS person you want to add as a contact.

    2. Search results will appear. (It is best to type the name as completely as possible since Jabber will only display the first 15 matches.

3. Hover over the name of the USUHS person you want to add as a contact and click the add person button.

4. The Add Contacts window appears.

5. In the Add to: drop down menu, select the personal group to which you’d like to add the contact.

6. See Creating a New Contact Group (below) for information on creating personal contact groups.

7. Click Add.

8. The new contact appears in your Jabber hub under the appropriate contact group.


Alternately:

  1. Click the Menu (gear) icon

  2. Select File > New > Contact

  3. Search for the name of the contact and select it.

  4. In the Add to: drop down menu, select the personal group to which you’d like to add the contact.

  5. Click Add.

  6. The new contact appears in your Jabber hub under the appropriate contact group.

ADD A NEW EXTERNAL CONTACT

  1. Click the Menu (gear) icon

  2. Select File > New > Custom contact

  3. Enter a name, chat and/or email address and select a contact group

  4. Click Create.

  5. The new contact appears in your Jabber hub under the appropriate contact group

CREATING A NEW CONTACT GROUP

You can create customized contact list groups (e.g., My team, Project A team) under which you can organize your contacts. Contacts can appear in multiple contact list groups.

To create a new contact list group:

    1. Click

    2. and select File > New > Group.


3. Type the name contact list group name you’d like in the Group name: field.

4. Click Create.

5. The new contact list group appears in your Jabber hub under Contacts.

You can move a contact into contact list groups by:

    1. Right click the contact name in your Jabber hub and select:

    2. Add to group and select the group from the drop down menu to copy the contact into the new group and keep it in its existing group(s).

    3. Move to group and select the group from the drop down menu to move the contact into the new group and remove it from its existing group.


VIEW A CONTACT’S PROFILE


    1. Click in the Jabber hub.

2. Using your mouse, hover over the name of the person for whom you want to display a profile. The profile shows the contact's email address, phone number, and availability status. Click the buttons to call or chat with the contact.