Defective/Damaged Parts

Check Purchase Order (PO) and write down the vendor on the defective sticker.

• Simplify for longer names, Example: “HaixingKong Industry Hong Kong LDT”

• Simplify to: “Haixing”

Verify on PO when the part/s were delivered.

• If you cannot determine the Part Number, Then default to when the PO Started receiving parts from shipments.

• ***Please note anything from Wholesale Gadget Parts have a lifetime warranty***

• Check if the part/s were received within 60-days of the current date.

• If within 60-days from the current date, proceed to step 3.

• If outside of the 60-day window, proceed to step 4.

If the part/s are within 60 days from the delivery date:

• Placed the part/s in the vendor’s box of other parts associated with the vendor.

• If you know the part number, transfer the stock from Defective/Damaged to the Vendor Discrepancies Bin. If not leave the virtual stock alone.

• The procurement team will handle it from here.

If the Part/s is not within the 60 day window:

• Place the items in the salvage designated box.

• If you know the Part number, consume the virtual stock from defective/damage bins with the reason: “Salvage, can’t return to vendor”

This process DOES NOT Apply to Amazon, Ebay, Website sellers.

• If the part/s if from an above site and a non-china/ US wholesale vendor, the window for returns usually defaults to within 30-days of the receive date. Prioritize these and give them straight to the procurement team.