Here you will find the tear down procedures for most of the devices TRD works on, along with the Processes our depot uses. Any questions regarding a repair process, please consult your Team Support Specialist first, if they do not have an answer then search the forum or create a new post on our forum. Thank you.
Latest Updates:
Amended Tech Procedures ; Chromebook S/N Change Process for Dells, Updated July 2022
Added SQT Process for Shipping, Updated May 2020
Added SQT Process for Adding New Claims, Updated May 2020
Update to all SQT Processes, Updated May 2020
Update to the Serial Number Change Process, Updated Mar. 2020
Basic Guide to the On Holds Process, Updated Jan. 2019
Communication, Added Jan. 2019
Battery Charge Levels, Updated June 2020