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BEFORE doing a factory reset see if the factory reset will fix the issue by putting the device in safe mode.
Safe mode will disable any 3rd party apps and launchers that the school puts on there so you can fully test device without factory resetting the device. Can also be used to determine if software is causing an issue with the hardware and a factory reset will fix the issue.
To put a Android device into safe mode:
- Turn the device on and unlock the device (if you can not unlock the device
- "safe mode" will not work, it does not remove the passcode).
- Hold down the power button until it displays the power off menu then hold the
- "power off" option until it says the reboot to safe mode dialog.
- Tap the "OK" button and it will reboot device in safe mode
- To get out of safe mode you just reboot the device.
How to factory reset a Android Device (Asus MemoPad 10)
- Press and hold Power + Volume Up
- Once the screen turns on release the Power button but continue to hold Volume Up.
- On the "error" dead android screen press Power + Volume Up at the same time and release. It should pop up the Android System Recovery Screen.
- Go to "wipe data/factory reset"using the volume down/up button to scroll the options and Select with the Power button.
- Scroll down to "yes -- delete all user data"
- Allow the device to factory reset and it will come back to the Android System Recovery screen. Select "Reboot system"
- Go through the setup screens and throughly test the device.
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