BEFORE you put the Chromebook into developer mode, the Read/Write screw AND Aluminum sticker must be removed from the motherboard. See pictures below.

Once the Read/Write sticker is removed placed the bottom plate on, but do not screw it down, it has a higher success rate without the screws of the bottom plate screwed in. Continue to the next page and follow the steps in order to change the Serial Number of the Device.

Get to developer mode: Acer Chromebook 13-C810

On this device, both the recovery button and the dev-switch have been ritualized. Our partners don't really like physical switches - they cost money, take up space on the motherboard, and require holes in the case.

To invoke Recovery mode:

• • Plug the DC Power in

• • Hold down the Esc + Refresh + Power until the display turns on then release.

  • At the screen that says the “Chrome OS is missing or damaged”, press Ctrl + D then Enter.

  • At the screen that says “Chrome OS verification is turned off”, press Ctrl + D, the device will restart and progress into developer mode.

  • Do not touch or do anything for 10-15 minutes until it progresses back to the “Chrome OS verification is turned off” screen, then press Ctrl + D

  • Wait until the device boots to the Chrome start screen, Press Ctrl + Alt + → (Ctrl-Alt-F2)

Once in the command prompt continue to the next page, if not in a command prompt retry the above steps.

Once in developer mode: Acer Chromebook 13-C810

Type as shown below, if it’s Capital leave it Capital, if its lowercase leave it lowercase. Spaces are important make sure if there is a space you type it in the terminal.

• • Type: chronos

    • Press Enter

  • Type: sudo su

    • Space after “sudo”.

    • Press Enter

We will need to turn off the read/Write Protection in developer mode.

• • Type: sudo flashrom --wp-disable

    • Space after "Sudo", "Flashrom"

    • Press Enter

It should say Success, if it doesnt make sure the aluminum sticker is off the read/write screw mount and each section is separated from the other.

• • Type: vpd -l (lowercase L)

    • Space after “vpd”.

    • Once you type vpd -l, this will display the current motherboards information including the motherboards current serial number.

    • Press Enter

  • Type: vpd -s “serial_number”=”0000000000”

    • Replace the 000’s with the Device Serial number from the original device.

    • Space after “vpd”, Space after “-s”.

    • Press Enter

  • Type: dump_vpd_log --force

    • Space after “dump_vpd_log”.

    • Press Enter

  • Type: dump_vpd_log --full --stdout

    • Space after “dump_vpd_log”, Space after “--full”.

    • Press Enter

  • Type: sudo flashrom --wp-enable

    • Space after "Sudo", "Flashrom"

    • Press Enter

  • To close the command line session, type EXIT to close shell and EXIT to close the terminal.

  • Leave the device in developer mode once the repair is completed, so that the QC Team can Verify the SN Change.