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How many cruise companies are there in the world?
What are those three big cruise companies in the world?
- Carnival
- Star
- Royal Caribbean
What cruises does Carnival Cruise Company run?
- Carnival Cruise Line
- Princess Cruise Line
- Holland America Line
- Costa Cruises
Which cruises does Star Cruise Company run?
- Norwegian Cruise Line
- Star Cruises
Which cruises does the Royal Caribbean Cruise Company run?
- Royal Caribbean Line
- Celebrity Cruises
How is Carnival Cruise Line being marketed?
- As the fun ship
What does the Carnival Cruise Line attract?
- To the younger generation
How do Carnival cruise line ships attract the younger generation?
- Its ships offer activities tailored to younger generations.
Who attracts activities tailored to the younger generation?
- Activities tailored to the younger generation attract people aged 20 to 40 who are cruising for the first time.
What kind of ships does the Princess cruise line offer?
- Modern and bright
In which areas is the Princess Cruise line leading?
- Flexible food service
- Outdoor cinema
What is so special about the Princess Cruise Line?
- Marginal price of products
For which age group is the Princess Cruise Line suitable?
- Suitable for most age groups.
What does Holland America Cruise Line focus on more?
- At rest
How is Holland America Cruise Line's decoration?
- Is more conservative
What types of customers does Holland America Cruise Line have?
- Its customers are between 50 and 70 years old, and they are usually intelligent and loyal.
What does Holland America Cruise Line focus on more?
- At rest
How is Holland America Cruise Line's decoration?
- Is more conservative
What types of customers does Holland America Cruise Line have?
- Its customers are between 50 and 70 years old, and they are usually intelligent and loyal.
Costa Cruise Line belongs to which country?
- Italy
What type of travel is the Costa Cruise Line famous for?
- To travel between Europe
How are the Costa Cruise ships?
- Its ships are designed according to European tastes and expectations.
What is Norwegian Cruise Line's speciality?
- Its ships are equipped for sports and fun events, and its modern ships attract all age groups.
Where does the Star Cruise line operate?
- Asia
Which markets does the Star Cruise line meet?
- Fulfils demand from Asian, European and Australian markets.
What is very popular in Star Cruise line?
- Casino
What is Star Cruise Line's expertise in?
- For short duration cruise
What does Star Cruise line pay more attention to?
- On quality of service
How big are Royal Caribbean line ships?
- 100,000 TNS
What are the names of two big ships of Royal Caribbean?
- Cunard Line
- Queen Mary
What is the speciality of Royal Caribbean line ships?
- Royal Caribbean Line has the largest ships
- There are plenty of options to enjoy on board
- There is a provision for many passengers to travel in it
Which passengers are preferred by the Royal Caribbean line?
- The Royal Caribbean Cruise product is suitable for all age groups who prefer to stay active on the cruise
What are celebrity cruise lines known for?
- For recipes
What is the number of people working in celebrity cruise line?
- It employs more people than most cruise lines.
How are celebrity cruise line customers?
- Very loyal customer
Which region has the most popular cruise itinerary?
- The Caribbean
- Alaska
- Panama Canal
- Hawaiian Islands
Which itinerary is more popular on European cruises?
- Eastern and Western Mediterranean Sea
- Baltic Itinerary
- Scandinavian itinerary
- Travel to the British Isles
What are the most popular cruise trips in the Far East?
- China
- Singapore
- Thailand
- Hong Kong
- Japan
- Korea
How many days is the most popular time for a cruise?
- Eight days
Where is a three or four-day cruise more popular?
- Between America and the Bahamas
How many days of a cruise are usually spent in Europe, South America, and Panama?
- Ten to fourteen days
What is special about a speciality cruise?
- These are cruises that have a theme or special interest to attract travellers
What does a speciality cruise primarily consist of?
- The theme focuses on sports, arts, hobbies and education
Speciality cruises are usually for how many days?
- Eight days or more
To which benefits of cruise vacations should you emphasise when selling cruises to your clients?
- Everything is included in the cruise rental
- Need to unpack your luggage only once
- An opportunity to enjoy entertainment every evening at no additional cost
- Opportunities for every age group to pursue their own interests
- The opportunity to visit multiple destinations on the same cruise
Which holiday has the highest customer satisfaction rate in the travel industry?
- Cruise
What percentage of cruise passengers say that they will definitely take another cruise?
- 75%
What things are described in cruise brochures?
- Services
- The activities
- Food choices
- Comfort facilities
What details are given in the cruise brochure about a cabin?
- Cabin location and its prices
What are the things an agent needs to know before presenting a cruise brochure?
- Customer budget
- Cabin requirement
- Desired itinerary
What determines the pricing of accommodation on a cruise?
- Cabin type and location
What are the things to discuss before choosing a cruise product?
- It is necessary to discuss the needs of the client
Why is it necessary to discuss the needs of the client?
- This information will guide a travel agent to offer a cruise that will interest the customer the most
Why is it necessary to check the nationality of a customer?
- The nationality of the customer will determine whether a visa is required for the countries travelling on the cruise journey
What are the things a customer needs to know before booking a cruise?
- Cruise line terms
- Deposit required to confirm booking
- Cruise company liability in sudden change of travel plan
How is a cruise line reservation done?
- Reservations are usually made by telephone to the reservation line of the cruise line
What information do cruise lines have to provide at the time of reservation?
- Customer's name, surname and age
What information is provided by the cruise company when making a cruise line reservation?
- Cruise number
- Cabin Number
- Port fee
- Airfare if needed
- Government fees
- Airport tax
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