- Car rental is the most appropriate means in the following circumstances: -
- Have a lot of things
- Small children are with you
- When travelling to many different places within a given area within a specific time
- When exploring the countryside and intend to meet the local people.
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Why is the car rented?
When should a car not be rented?
- Car rental may not be the right option for point-to-point trips.
Why is a car rental option more suitable for travelling for more than four hours?
- In the journey of more than four hours, the following things will affect: -
- The area
- Road condition
- Traffic Flow
Which car rental companies operate globally?
- Alamo
- Avis
- Budget
- Dollar
- Europear
- Hertz
- National
- Thrifty
Which car rental companies offer the world's largest car rental network?
- Hertz
- Budget
- Avis
Which code do the booking agents use to define the vehicle requested by each customer?
- Vehicle Matrix Code
How many letters are described by any car?
- By combining four letters
Where is the vehicle matrix code used?
- Computer Reservation System (CRS)
- Global Distribution System (GDS)
- On car rental documents
How can cars be equipped to meet the specific needs of customers, especially in areas with varying road conditions?
- Baby car seat
- Roof luggage rack
- Winter equipment, including ski rack, ice scrapers, all-weather or snow tyres, and snow chains
- On-board navigation system
- Mobile telephone
When should a chauffeur-driven vehicle be used?
- Hard terrain
- In countries where driving on the other side of the road
- The language of the country should be different from that of the visitor.
How is a Chauffeur-driven vehicle useful for business travel?
- The business traveller can discuss with fellow travellers or use his time on the road to read or prepare for the meeting.
How is the Chauffeur-driven vehicle useful for leisure travellers?
- Leisure travellers can fully relax and enjoy the scenery.
How can the Chauffeur-driven vehicle drivers help the traveller?
- Car drivers also work as tour guides and assistants under challenging situations.
Do you have to take insurance separately while renting a car?
- Yes
What do insurance options depend on?
- Insurance options depend on the booked rate and itinerary.
How many options of car rating insurance are available?
- 4
What are the four options for car rating insurance?
- Collision Damage
- Theft Protection
- Personal Insurance
- Liability
What is collision damage insurance?
- This limits the tenant's liability for the loss of a rented vehicle.
What will be the tenant's liability without collision damage insurance?
- The liability amount is usually the car's total value.
Where is theft protection insurance mandatory?
- Compulsory in Italy and some Eastern European countries.
What is included in personal insurance?
- Medical insurance and some personal belongings of the tenant
What does liability insurance include?
- This type of insurance scheme limits the tenant's liability for third-party losses.
Where is liability insurance mandatory?
- Europe
What does the car rating fee include?
- General vehicle maintenance
Who is responsible for filling petrol in the car?
- Customer's
How many ways to book a car?
- 3
What are 3 ways to book a car?
- Directly
- Through travel agents and airline offices
- Through car rental offices and their websites
What qualifications must your customer fulfil before proceeding to book?
- The customer's age should be 25 years.
- The customer must have an International Driving License.
- The driving test must have been passed at least 1 year in advance.
- The customer must have a valid international credit card.
What does a car fare depend on?
- Rental length
- Distance driven
What are the types of car rentals?
- Daily rent
- Weekend fare
- Weekly rent
- Monthly rent
What is the daily rental period?
- 24 hours
What is the weekend rental period?
- Friday afternoon to Monday morning
What is the weekly rent period?
- 5 to 7 days
What is the monthly rental period?
- 25 to 31 days
What is required to rent a car?
- International credit card
How many steps are there in the reservation process?
- 3
What are the three stages of the reservation process?
- Get information
- Car booking
- Providing vouchers
What information should the travel agent get from the customer before booking the car?
- Customer membership number (if any)
- Corporate Agreement Number (if any)
- Name and surname
- Rental place
- Return date
- Length of rental in days
- Place of return
- Special note
How does the travel agent book the car?
- CRS
- GDS
- By making a phone call to a specific toll-free number.
What does a car rental company provide for immediate help?
- An emergency 24-hour toll-free number
Where is an emergency 24-hour toll-free number written?
- Windscreen sticker
- On the car cabinet
- On rental papers
Most car rental companies are members of which association?
- National Automobile Association
How is the National Automobile Association helpful to car rental companies?
- They provide a mechanic in case of a technical problem in the car.
Who needs to be informed at the time of an accident?
- Police
Is it necessary to inform the police at the time of an accident even if no one has been physically harmed?
- Yes
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