- Personal property of travellers which is necessary for their comfort or convenience during the journey, and which they use during the journey
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What do you mean by the passenger's luggage?
Is the process of transport, handling and clearing of passenger goods internationally standardised?
- No
Depending on how the passenger's luggage should be tied, what luggage the passenger is allowed to carry, or how much baggage the passenger can carry with them?
- From one country to another
- From one airline to another
- Separate for international or domestic flights
What is the type of passenger's baggage?
- Checked baggage
- Unchecked Baggage
By what other names is unchecked baggage known?
- Cabin baggage
- Hand baggage
How is check-in baggage handled at the departing airport?
- Baggage is weighed on the airline's check-in counter, and is labelled, and handed over to the airline's ground staff
What does the passenger get after handing over their baggage to the airline's ground staff?
- The passenger gets their receipt
Where is check-in baggage kept on an aeroplane?
- In airplane hold
Can a passenger reach his check-in baggage during air travel?
- No
If the passenger has to change planes, what will happen to their checked baggage?
- The passenger does not need to collect his check-in baggage and check again on another plane
Passengers at the transfer airport are not required to collect their checked baggage and check in again on another flight. By whom is the transfer done at the airport?
- By airline ground staff
What information should the traveller have on all check-in baggage?
- The passenger's name and telephone number should be clearly marked both inside and outside the luggage
If the baggage has been lost or the tag has been removed, how can the luggage be detected in that case?
- Contact information written inside the baggage will help locate the baggage
Where is the passenger's hand baggage kept?
- The passenger's hand baggage stays with the passenger and is placed under the overhead locker or below the seat of the aeroplane
Is cabin baggage weighed?
- Cabin baggage is not usually weighed, yet it is subject to weight and size restrictions
Which baggage is kept in the plane's hold?
- Baggage exceeding 5 kg is usually placed in the plane's hold.
If the passenger is travelling with a small baby, what additional luggage can he carry?
- Baby food bag
- Baby Carry Basket
- Push chair
What additional baggage can a disabled passenger carry with them?
- Wheelchair (folding)
- Crutch
- Braces
If passengers travelling with small children or disabled passengers carry extra luggage, will they have to pay extra charges for it?
- No
Who determines how much baggage any passenger can carry with him without paying extra charges?
- By airline
To which goods does a free baggage allowance apply?
- Applies to both checked and unchecked baggage.
Do children get a full baggage allowance?
- Yes
According to the weight concept, how much free baggage allowance does an infant receive?
- A small bag whose sum of 3 dimensions is 115 cm / 45 inches, and the weight should not be more than 10 kg.
Instead of a small bag, a child younger than two years can carry what other things with him?
- Fully collapsible stroller
- Baby car seat
- Baby basket
What will the passenger have to pay for carrying extra baggage beyond the free baggage allowance?
- In that case, the passenger will be responsible for additional baggage charges.
Can the additional baggage fee charged vary from one airline to another?
Yes
Yes
What factors are the additional baggage charges based on?
- The luggage exceeds the permitted dimensions but does not exceed the load allowance.
- The luggage is within the permitted size range, but it is very heavy.
- Baggage exceeds the permissible size and weight limit.
Which two systems are used to check baggage?
- Weight system
- Piece system
What is it necessary for travellers to know about baggage?
- The weight system or the piece system will apply to baggage during its journey.
Where is the free baggage allowance written?
- On a plane ticket, it is written that the weight system or the piece system will apply.
What is the free baggage allowance for the weight system for first class?
- Adult: 40KG
- Child: 40 KG
- Infant: 1 Piece
What is the free baggage allowance for the weight system for business class?
- Adult: 30KG
- Child: 30 KG
- Infant: 1 Piece
How much is the free baggage allowance for the weight-based system in economy class?
- Adult: 20KG
- Child: 20 KG
- Infant: 1 Piece
What is the free baggage allowance for the piece system for first class?
- Adult: Two bags whose dimensions should not exceed 158 CM.
- Child: Two bags whose dimensions should not exceed 158 CM.
- Infant: 1 Piece
What is the free baggage allowance for the piece system for business class?
- Adult: Two bags whose dimensions should not exceed 158 CM.
- Child: Two bags whose dimensions should not exceed 158 CM.
- Infant: 1 Piece
What is the free baggage allowance for the piece system for the economy class?
- Adult: Two bags, out of which the dimensions of one bag should not exceed 158, and the total dimensions of both bags should not exceed 273 CM.
- Child: Two bags, out of which the dimensions of one bag should not exceed 158, and the total dimensions of both bags should not exceed 273 CM.
- Infant: 1 Piece
How much is the free baggage allowance for cabin baggage for first class?
- A cloth bag with a size of 20 CM and 1 briefcase or a laptop computer
- The total weight of both items should not exceed 10 KG.
How much is the free baggage allowance for cabin baggage for business class?
- A cloth bag with a size of 20 CM and 1 briefcase or a laptop computer
- The total weight of both items should not exceed 10 KG.
How much is the free luggage allowance for cabin baggage for economy class?
- A bag whose weight should not exceed 5 KG.
Which items are subject to special charges?
- Heavy or fragile goods
- Pet transportation
- Large musical instruments
- Skiing and surfing equipment
Which pets are allowed free travel in the cabin with their owner?
- Dogs that help blind and deaf travellers
How are the pets travelling on the plane?
- In a safe container
How are pet animals travelling alone without an owner being transported?
- By air cargo under very strict rules
What documents do you need to send pets through aeroplanes?
- Permit
- Vaccination
Which rule is followed before allowing animals arriving in some countries to live with their owner?
- Can be kept in quarantine for a fixed period (sometimes up to 9 months).
Whose advice should they take before flying with their pets?
- Veterinary Doctor
What prohibited items cannot be carried as luggage on an aircraft?
- Adhesive
- Ammunition
- Firearm
- Firework
- Flammable Gas
- Flammable Liquid
- Fuel
- Household Item
- Industrial Product
- Lighters
- Match Box
- Nail File
- Paint
- Pen Knive
- Scissor
Which electronic devices are prohibited from being carried on aeroplanes?
- Electronic toys
- Radio transmitter
- Two-way paging device
Why is it prohibited to carry electronic toys, radio transmitters and two-way paging devices in aeroplanes?
- These electronic devices affect aircraft systems.
Which electronic devices are not prohibited from use?
- Cassette Players Recorder
- Hand-Held Computer Game
- Laptop Computer
- MP3 / CD Player
- Radio Receiver
- Video Camera
What is the liability of Airless for checked and unchecked baggage?
- According to the Warsaw Convention of 12 October 1929, an airline's liability for checked baggage is USD 20 per kg, and USD 400 per person for unchecked baggage.
How is checked baggage checked?
- Screening by X-ray machines
- Physically
What advice should travellers give regarding baggage?
- Remove old tags
- Name and address should be written in front and inside the baggage
- If there is any change to the itinerary, ensure the baggage is with you.
- Get your baggage at the stopover and destination points instantly.
What is the benefit of sending extra bags as cargo?
- The passenger will be charged at the cargo rate, which will be lower than the excess baggage charge.
What is the disadvantage of sending extra bags as cargo?
- Cargo handling fee
- Custom duty
- Delay in delivery
What does the delivery of goods to the airport depend on?
- Time of arrival
- Aircraft type
- Baggage check
- Distance between aircraft and luggage area
Where are all the checked goods delivered?
- All checked baggage is transported to the baggage claim area of the airport, where passengers can retrieve their luggage.
Where are international baggage claim areas located?
- After passport control and before customs control.
What other facility is also provided in some baggage claim areas?
- Currency exchange facility
What are the things related to safety that need to be taken care of for baggage?
- Always lock the baggage
- Not to leave the baggage unattended at any time
- Not to use baggage with a side pocket
- Not to accept a parcel from a third person
Where can a passenger get information about carrying luggage?
- TIM (Travel Information Manual)
- Embassy or Consulate
- Tourist Offices
- Travel Publication
- Airline
- Travel Agent
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