Volunteer
On-Boarding Manual

Volunteer On-Boarding Manual

Section 1 - Volunteer on-boarding procedures

-   On-boarding procedure

-   Volunteer orientation slides

-   Volunteer welcome letter – general introductory letter for new volunteers

-   Online volunteer application - volunteers must also read and sign code of conduct and policies and procedures forms. If online access is not possible, use the paper application form and reenter into online form.

-   Volunteer code of conduct form - volunteers must read and sign

-   Policies and procedures form - volunteers must read and sign (also in Section 3)

-   Rose garden volunteer application - with code of conduct to be signed

-   Membership brochure - SMAS brochure and membership application

-   Volunteer opportunities - various ways to participate in SMAS

-   Volunteer on-boarding checklist - this is deprecated. The current checklist is incorporated in the online application

-   Volunteer interest and commitment - is this needed? the vol. application asks for the same info.

Section 2 – Training and job aides

-   Greenhouse Volunteer Handbook

-   Propagation job aide

-   Houseplant job aide

-   Airplant job aide

-   Houseplant greenhouse training

-   Orchid greenhouse training

-   Succulent/Cactus Pricing and Planting Guidelines

-   Point-of-Sale system (PoS) training

Section 3 – Policies, procedures and guidelines

-   Policies and procedures

-   Parental/guardian permission for juvenile volunteers

-   Maintenance guidelines

o   Job aide for Victorian fountain

o   How to order soil for potting shed

-   Donation guidelines

Section 4 – Greenhouse lead information

-   Greenhouse leads daily duties

-   Emergency procedures

-   Active shooter protocols

Section 5 – Communication

-   Communication map

-   Key contacts for SMAS and City Parks

Volunteer opportunities listing in back pocket