Remove Equipment?
Only in the circumstance where it is in the way of our equipment (example a panel) Other than that NO
Cancel?
Day of install or Within 3 days after that, if outside of that they have to pay the early termination (remaining time on contract + taxes)
6 Month Money-Back Guarantee?
This only applies when a tech visits the property and determines themselves that the system is not feasible. This does not count for when equipment malfunctions or cx is inconvenienced. (Determined by us NOT Corporate)
Itemized Equipment List?
Strax > Equipment > Copy the large text body then paste and send it in an email. (It will also show the total)
Send out a Flex pay agreement forum?
Strax > Equipment > Copy the large text body then paste and send it in an email. (It will also show the total)
Re-send docusign?
Click on the Files tab in Strax, open the ADT Contract E-sign document then click the save button