New Registration Training

BYU-PATHWAY WORLDWIDE

• 28 January – Registration Opens ​

• 23 February – Application Deadline ​

• 2 March – Registration Deadline, Classes Begin 

• 9 March – Drop deadline, autodrop, last day for a refund 

• The registration process we first used when we transitioned to anthology did not meet most students' needs, which meant many had to be registered manually.​

• Two terms ago, we moved to Transitional Registration. It has been a helpful workaround, but it still requires a high level of support for many students.​

• We are now slowly introducing New Registration, which is the standard registration process built into anthology and used by other schools on this system.​

• New Registration should require less hands-on help from our support teams​

• New Registration gives students more control, like allowing them to pick their teachers and their religion meeting times​

• All PC 101 students (except for PT students)​

• EC3, PC 102, and PC 103 students who have not declared a program (picked a degree/major)​

• EC3, PC 102, and PC 103 students who have declared any degree that is not Applied Health, Software Development, Family and Human Services, or Information Technology​

• Certificate & Degree (OD)  students who are on a catalog year older than 2024​

• Certificate & Degree (OD) students on the 2024 catalog year who are not in Applied Health or Software Development​

• PathwayConnect students in the Portuguese Pilot​

• EC3, PC 102, and PC 103 students who have declared a degree in their portal, and the degree is Applied Health or Software Development​

• Certificates and Degrees students whose degree is Applied Health (UG 24) or Software Development (UG 24)​

• By using their DPA and Program Plans​

• “Program Plan, Program Plan, Program Plan.” –Brad Lester​

• Program Plans are found in the catalog: https://catalog.byupathway.edu/​

• For Phone Support: ​

• You can walk a student through finding and reading their program plan and DPA​

• If the student has specific questions or needs further guidance, we can send a ticket to Advising​

• Review last week’s trainings to understand how to read a program plan​

• Portuguese Pilot (PT) students​

• PT students fill out a form to select a gathering after they have registered for their courses​

• PC 102 and 103 students using New Registration​

• These students may still have a gathering hold that they will need to remove as normal.​

• These students should already have a gathering that they chose in previous terms. If they need to change their gathering for T1, send a case to Tech Support. ​

• Certificate & Degree students using New Registration​

• These students may still have a gathering hold they will need to remove as normal. (for now)​

• These students will be able to choose their religion gathering time when they register for their courses.​

• If one of these students needs to change their religion gathering time, they will need to drop the course and register for a course with the correct gathering time. ​

• They cannot do this once the add course deadline passes! ​

• Students needing to re-select their degree (rare but will happen for some students.)​

  1. 1. • https://help.byupathway.edu/en-US/knowledgebase/article/?kb=KA-03087&lang=en ​

• Students needing help changing gathering times​

  1. 1. • PC students on new registration: send to tech support​

        • OD students on new registration: drop and re-add class before registration deadline​

• Students unsure about what courses to take​

• Program plans https://catalog.byupathway.edu/​

• Send to Advising after the student has looked at their program plan​

• Students say that registration moves slowly and doesn’t load​

• This is a known issue. Students should use the best internet they can and will just have to wait for the system to load. This is something being worked on​

• Some students who have very bad internet may be able to be manually registered, but that should be rare. Watch for an article about that in the next few days​

​

• Keep an eye on the announcements! We will post known errors and how to help students as needed.​

• Get screenshots! This will help tech support know what the error is.​

• Ask lots of questions! We need to know exactly how the student reached the error.​

• Escalate the ticket ASAP! The sooner we get tickets to tech support, the sooner they will get fixed​

• Let your lead know! If several students are having the same issue, we can let the tech support and registrar teams know and they can act quickly ​

• New Registration: Certificates & Degrees (KA-03007)​

• Who Uses New Registration T1 2026 (KA-03094)​

• New Registration: PathwayConnect (KA-03090)​

• New Registration: Adding a Course (KA-03096)​

• Term 6 New Registration System (KA-03010)​

• New Registration: Re-Selecting Your Degree (2026 Block 1) (KA-03087)​

• New Registration: Unregistering or Dropping a Course (KA-03095)​

• PathwayConnect Portuguese Program Version (KA-03032)​

• Portuguese Beta Application and Possible Issues (KA-03054)​

• Registration Instructions for the Limited Release of BYU-Pathway in Portuguese (KA-03020)​

• Bachelor’s Degrees in Portuguese Starting 2025 (KA-02886)​