How to Sign Into Outlook on Your Phone

How to Sign Into Outlook on Your Phone

Created: 06/16/2025
Last Updated: 06/16/2025

Summary:
This article explains how to sign into the Microsoft Outlook app on your mobile device to access your email, calendar, and contacts on the go.

Applies To:
System/Platform: iOS (iPhone/iPad), Android
User Level: All users with an Outlook or Microsoft 365 account

Steps:

1. Download the Outlook App:
   
   

   • Go to the App Store (iOS) or Google Play Store (Android).
     
     

   • Search for Microsoft Outlook and download/install the app.
     
     

2. Open the Outlook App:
   
   

   • Tap the Outlook icon to launch the app.
     
     

3. Add Your Account:
   
   

   • Tap Get Started or Add Account if it’s your first time opening the app.
     
     

4. Enter Your Email Address:
   
   

   • Type your full work or personal email address (e.g., yourname@company.com).
     
     

   • Tap Continue or Add Account.
     
     

5. Enter Your Password:
   
   

   • Type your account password and tap Sign In.
     
     

6. Complete Multi-Factor Authentication (MFA) if Enabled:
   
   

   • If your organization uses MFA, approve the sign-in request on your authentication app or enter the code sent via SMS/email.
     
     

7. Allow Permissions:
   
   

   • Grant Outlook permission to access your calendar, contacts, and notifications as prompted.
     
     

8. Start Using Outlook:
   
   

   • Your email will begin syncing, and you can start sending and receiving messages immediately.
     
     

Troubleshooting Tips:

• Make sure you have a stable internet connection.
  
  

• Double-check your email address and password if sign-in fails.
  
  

• If you forgot your password, use the Forgot Password link to reset it.
  
  

• Restart the Outlook app or your phone if it’s unresponsive.
  
  

• Contact IT support if you can’t complete MFA or experience other errors.
  
  

Related Articles:

• [How to Reset Your Microsoft 365 Password]
  
  

• [Setting Up MFA for Your Microsoft Account]
  
  

• [Troubleshooting Outlook Sync Issues]
  
  

Contributor Notes (Optional):

• Updated for Outlook mobile app version 4.2301.1.
  
  

License:
This article is shared under a Creative Commons Attribution 4.0 International License. You’re free to copy, share, or adapt it as long as you give credit.