1.4 Stakeholders

What is a stakeholder?

A stakeholder is any individual or organisation that is interested or affected by activities of the business.

Internal Stakeholders

o Owners/Shareholders

o Managers

o Employees

External Stakeholders

o Suppliers

o Customers

o Society, Government and Creditors

o Trade Unions

o Pressure groups

Types of Stakeholders

The Johnson-Scholes Managing Stakeholders Matrix