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Let's start with the easiest...
Let's start with the easiest...
How to make a Hotel Reservation?
How to make a Hotel Reservation?
This is the general process (flow) to book a room in any hotel through HotelPlanner.
This is the general process (flow) to book a room in any hotel through HotelPlanner.
1° Step | Guest
1° Step | Guest
A client with a need to make a hotel reservation somewhere in the world
A client with a need to make a hotel reservation somewhere in the world
2° Step | HotelPlanner
2° Step | HotelPlanner
A HotelPlanner representative makes the reservation using our system accoridng to the client's needs and requests.
A HotelPlanner representative makes the reservation using our system accoridng to the client's needs and requests.
The payment of reservation is made on our platform.
The payment of reservation is made on our platform.
3° Step | Rate Provider
3° Step | Rate Provider
The reservation payment arrives to our rate providers, who are in charge of making the payment to the hotel.
The reservation payment arrives to our rate providers, who are in charge of making the payment to the hotel.
4° Step | Hotel
4° Step | Hotel
The hotel receives the Virtual Card with the customer's payment information, so they can register the payment in their system.
The hotel receives the Virtual Card with the customer's payment information, so they can register the payment in their system.
Our Guest arrives at the Hotel and makes Check In
Our Guest arrives at the Hotel and makes Check In
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