You should collect the customer's EMAIL address during the call,
If he/she doesn't have one, you put ''none@none.com'' in the system.
Advise the customer he/she will receive all the information about the plan and policy in 1-2 weeks in the MAIL BOX.
This is how the Email that the customer receives after he/she purchases our Warranty product looks like.
Will receive that Email about the purchase in 2 - 4 hours.