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Don't just learn it, experience it! DP Business Management
  • Home
  • Course Guide
    • Aims & Objectives
    • Command Terms
    • Concepts, Contexts & Content
    • Curriculum Overview
    • Assessment
      • Paper 1
      • Paper 2
    • Case Studies
    • Links to TOK
    • Symposium Series
    • Book Reviews
  • Course Units
    • Unit 1 Organisation
      • U1.1 Intro to business management
        • U1.1.1 The role of business
        • U1.1.2 Business functions
        • U1.1.3 Sectors of business activity
        • U1.1.4 Entrepreneurship and Intrapreneurship
        • U1.1.5 Reasons for starting a business
      • U1.2 Types of organisations
        • U1.2.1 For-profit organisations
        • U1.2.2 Non-profit organisations
        • U1.2.3 Other types of organisations
      • U1.3 Organisational objectives
        • U1.3.1 Vision and mission statements
        • U1.3.2 Aims, objectives, strategies and tactics
        • U1.3.3 Ethical objectives
        • U1.3.4 SWOT analysis
        • U1.3.5 Ansoff matrix
      • U1.4 Stakeholders
      • U1.5 External environment
      • U1.6 Growth and evolution
        • U1.6.1 Economies and diseconomies of scale
        • U1.6.2 Merits of small vs large organisations
        • U1.6.3 Internal vs external growth
        • U1.6.4 Impact of globalisation
        • U1.6.5 Multinational companies
      • U1.7 Organisational planning tools (HL)
    • Unit 2 HR
      • U2.1 Functions and evolution of HR management
      • U2.2 Organisational structure
      • U2.3 Leadership and management
      • U2.4 Motivation
      • U2.5 Organisational culture (HL)
      • U2.6 Industrial/employee relations (HL)
    • Unit 3 Finance & Accounts
      • U3.1 Sources of finance
      • U3.2 Costs and revenues
      • U3.3 Break-even analysis
      • U3.4 Final accounts
      • U3.5 Profitability and liquidity ratio analysis
      • U3.6 Efficiency ratio analysis (HL)
      • U3.7 Cash flow
      • U3.8 Investment appraisal (HL)
      • U3.9 Budgets (HL)
    • Unit 4 Marketing
      • U4.1 The role of marketing
      • U4.2 Marketing planning
      • U4.3 Sales forecasting (HL)
      • U4.4 Market research
      • U4.5 The 4 Ps (product, price, promotion, place)
        • U4.5.1 Product
        • U4.5.2 Price
        • U4.5.3 Promotion
        • U4.5.4 Place
      • U4.6 The extended marketing mix of seven P's (HL)
      • U4.7 International marketing (HL)
      • U4.8 E-commerce
    • Unit 5 Operations
      • U5.1 The role of operations management
      • U5.2 Production methods
        • U5.2.1 Job production
        • U5.2.2 Batch production
        • U5.2.3 Mass production
        • U5.2.4 Cellular manufacturing
        • U5.2.5 Changing production method
        • U5.2.6 Choosing production method
      • U5.3 Lean production and quality management (HL)
        • U5.3.1 Methods of lean production
        • U5.3.2 Cradle-to-cradle design and manufacturing
        • U5.3.3 Quality control and quality assurance
      • U5.4 Location
        • U5.4.1 Factors in locating a business
        • U5.4.2 Impact of globalisation on location
        • U5.4.3 Outsourcing and offshoring
      • U5.5 Production planning (HL)
      • U5.6 Research and development (HL)
      • U5.7 Crisis management and contingency planning (HL)
  • IA
    • IA1 Overview
    • IA2 SL Written Commentary
      • IA2.1 IA criteria - SL
      • IA2.2 Sample IAs
    • IA3 HL Research Project
      • IA3.1 IA criteria - HL
      • IA3.2 Sample IAs
    • IA4 Tips and checks
  • EE
    • EE1 Overview
    • EE2 Choice and treatment of topic
    • EE3 Assessment Criteria
    • EE4 Examples
  • Skills
    • S1 Research
    • S2 Business tools
Don't just learn it, experience it! DP Business Management
  • Home
  • Course Guide
    • Aims & Objectives
    • Command Terms
    • Concepts, Contexts & Content
    • Curriculum Overview
    • Assessment
      • Paper 1
      • Paper 2
    • Case Studies
    • Links to TOK
    • Symposium Series
    • Book Reviews
  • Course Units
    • Unit 1 Organisation
      • U1.1 Intro to business management
        • U1.1.1 The role of business
        • U1.1.2 Business functions
        • U1.1.3 Sectors of business activity
        • U1.1.4 Entrepreneurship and Intrapreneurship
        • U1.1.5 Reasons for starting a business
      • U1.2 Types of organisations
        • U1.2.1 For-profit organisations
        • U1.2.2 Non-profit organisations
        • U1.2.3 Other types of organisations
      • U1.3 Organisational objectives
        • U1.3.1 Vision and mission statements
        • U1.3.2 Aims, objectives, strategies and tactics
        • U1.3.3 Ethical objectives
        • U1.3.4 SWOT analysis
        • U1.3.5 Ansoff matrix
      • U1.4 Stakeholders
      • U1.5 External environment
      • U1.6 Growth and evolution
        • U1.6.1 Economies and diseconomies of scale
        • U1.6.2 Merits of small vs large organisations
        • U1.6.3 Internal vs external growth
        • U1.6.4 Impact of globalisation
        • U1.6.5 Multinational companies
      • U1.7 Organisational planning tools (HL)
    • Unit 2 HR
      • U2.1 Functions and evolution of HR management
      • U2.2 Organisational structure
      • U2.3 Leadership and management
      • U2.4 Motivation
      • U2.5 Organisational culture (HL)
      • U2.6 Industrial/employee relations (HL)
    • Unit 3 Finance & Accounts
      • U3.1 Sources of finance
      • U3.2 Costs and revenues
      • U3.3 Break-even analysis
      • U3.4 Final accounts
      • U3.5 Profitability and liquidity ratio analysis
      • U3.6 Efficiency ratio analysis (HL)
      • U3.7 Cash flow
      • U3.8 Investment appraisal (HL)
      • U3.9 Budgets (HL)
    • Unit 4 Marketing
      • U4.1 The role of marketing
      • U4.2 Marketing planning
      • U4.3 Sales forecasting (HL)
      • U4.4 Market research
      • U4.5 The 4 Ps (product, price, promotion, place)
        • U4.5.1 Product
        • U4.5.2 Price
        • U4.5.3 Promotion
        • U4.5.4 Place
      • U4.6 The extended marketing mix of seven P's (HL)
      • U4.7 International marketing (HL)
      • U4.8 E-commerce
    • Unit 5 Operations
      • U5.1 The role of operations management
      • U5.2 Production methods
        • U5.2.1 Job production
        • U5.2.2 Batch production
        • U5.2.3 Mass production
        • U5.2.4 Cellular manufacturing
        • U5.2.5 Changing production method
        • U5.2.6 Choosing production method
      • U5.3 Lean production and quality management (HL)
        • U5.3.1 Methods of lean production
        • U5.3.2 Cradle-to-cradle design and manufacturing
        • U5.3.3 Quality control and quality assurance
      • U5.4 Location
        • U5.4.1 Factors in locating a business
        • U5.4.2 Impact of globalisation on location
        • U5.4.3 Outsourcing and offshoring
      • U5.5 Production planning (HL)
      • U5.6 Research and development (HL)
      • U5.7 Crisis management and contingency planning (HL)
  • IA
    • IA1 Overview
    • IA2 SL Written Commentary
      • IA2.1 IA criteria - SL
      • IA2.2 Sample IAs
    • IA3 HL Research Project
      • IA3.1 IA criteria - HL
      • IA3.2 Sample IAs
    • IA4 Tips and checks
  • EE
    • EE1 Overview
    • EE2 Choice and treatment of topic
    • EE3 Assessment Criteria
    • EE4 Examples
  • Skills
    • S1 Research
    • S2 Business tools
  • More
    • Home
    • Course Guide
      • Aims & Objectives
      • Command Terms
      • Concepts, Contexts & Content
      • Curriculum Overview
      • Assessment
        • Paper 1
        • Paper 2
      • Case Studies
      • Links to TOK
      • Symposium Series
      • Book Reviews
    • Course Units
      • Unit 1 Organisation
        • U1.1 Intro to business management
          • U1.1.1 The role of business
          • U1.1.2 Business functions
          • U1.1.3 Sectors of business activity
          • U1.1.4 Entrepreneurship and Intrapreneurship
          • U1.1.5 Reasons for starting a business
        • U1.2 Types of organisations
          • U1.2.1 For-profit organisations
          • U1.2.2 Non-profit organisations
          • U1.2.3 Other types of organisations
        • U1.3 Organisational objectives
          • U1.3.1 Vision and mission statements
          • U1.3.2 Aims, objectives, strategies and tactics
          • U1.3.3 Ethical objectives
          • U1.3.4 SWOT analysis
          • U1.3.5 Ansoff matrix
        • U1.4 Stakeholders
        • U1.5 External environment
        • U1.6 Growth and evolution
          • U1.6.1 Economies and diseconomies of scale
          • U1.6.2 Merits of small vs large organisations
          • U1.6.3 Internal vs external growth
          • U1.6.4 Impact of globalisation
          • U1.6.5 Multinational companies
        • U1.7 Organisational planning tools (HL)
      • Unit 2 HR
        • U2.1 Functions and evolution of HR management
        • U2.2 Organisational structure
        • U2.3 Leadership and management
        • U2.4 Motivation
        • U2.5 Organisational culture (HL)
        • U2.6 Industrial/employee relations (HL)
      • Unit 3 Finance & Accounts
        • U3.1 Sources of finance
        • U3.2 Costs and revenues
        • U3.3 Break-even analysis
        • U3.4 Final accounts
        • U3.5 Profitability and liquidity ratio analysis
        • U3.6 Efficiency ratio analysis (HL)
        • U3.7 Cash flow
        • U3.8 Investment appraisal (HL)
        • U3.9 Budgets (HL)
      • Unit 4 Marketing
        • U4.1 The role of marketing
        • U4.2 Marketing planning
        • U4.3 Sales forecasting (HL)
        • U4.4 Market research
        • U4.5 The 4 Ps (product, price, promotion, place)
          • U4.5.1 Product
          • U4.5.2 Price
          • U4.5.3 Promotion
          • U4.5.4 Place
        • U4.6 The extended marketing mix of seven P's (HL)
        • U4.7 International marketing (HL)
        • U4.8 E-commerce
      • Unit 5 Operations
        • U5.1 The role of operations management
        • U5.2 Production methods
          • U5.2.1 Job production
          • U5.2.2 Batch production
          • U5.2.3 Mass production
          • U5.2.4 Cellular manufacturing
          • U5.2.5 Changing production method
          • U5.2.6 Choosing production method
        • U5.3 Lean production and quality management (HL)
          • U5.3.1 Methods of lean production
          • U5.3.2 Cradle-to-cradle design and manufacturing
          • U5.3.3 Quality control and quality assurance
        • U5.4 Location
          • U5.4.1 Factors in locating a business
          • U5.4.2 Impact of globalisation on location
          • U5.4.3 Outsourcing and offshoring
        • U5.5 Production planning (HL)
        • U5.6 Research and development (HL)
        • U5.7 Crisis management and contingency planning (HL)
    • IA
      • IA1 Overview
      • IA2 SL Written Commentary
        • IA2.1 IA criteria - SL
        • IA2.2 Sample IAs
      • IA3 HL Research Project
        • IA3.1 IA criteria - HL
        • IA3.2 Sample IAs
      • IA4 Tips and checks
    • EE
      • EE1 Overview
      • EE2 Choice and treatment of topic
      • EE3 Assessment Criteria
      • EE4 Examples
    • Skills
      • S1 Research
      • S2 Business tools

Previous

Paper 2

Source: IB DP Business management guide - First assessment 2016

Next

Time and instructions

SL

HL

Structure

Section A

  • Answer one set of 3 questions, from a choice of two
  • 10 marks - split 2/4/4

Section B

  • Answer one (SL) / two (HL) set(s) of 4 questions, from a choice of three
  • 20 marks (SL) / 40 marks (HL) - split 2/4/4/10 (x2 for HL)

Section C

  • Answer one extended response question, from a choice of three
  • 20 marks

Grade bands - May 2018 exams

Markschemes

Section A (example)

Question a) [2]:

  • Award [1] for stating an appropriate feature and [1] for an appropriate description [2] (application not required), up to a maximum of [2].

Question bi) [2]:

  • Award [1] for working and [1] for the correct answer.
  • Do not credit candidates for just presenting the formula as it is given.
  • Do not fully credit a figure that is not expressed in the correct unit.

Question bii) [2]:

  • Award [1] for working and [1] for the correct answer.

Question biii) [2]:

  • Full marks can be awarded if there is some evidence of calculation if it is clear that the candidate understands the method.
  • Allow candidate own figure rule (OFR)
  • Award [1] for working and [1] for the correct answer.
  • Do not credit candidates for just presenting the formula as it is given.

Question c) [2]:

  • Award [1] for a relevant and correct disadvantage identified and [1] for a relevant and correct explanation with application to the case study company, up to a maximum of [2].

Section B (example)

Question a) [2]:

  • Candidates are not expected to word their definition exactly as the IB definition.
  • Award [1] for a basic definition that conveys partial knowledge and understanding.
  • Award [2] for a full, clear definition that conveys knowledge and understanding similar to the IB definition.

Question b) [2+2]:

  • Award [1] for each correct advantage identified and [1] for a relevant explanation with application to TH.
  • Award up to a maximum of [2] per advantage explained.
  • [2] cannot be awarded per advantage/disadvantage if the response lacks either explanation and / or application.
  • For an identification/ description of an advantage/ disadvantage with or without application [1].
  • For explanation of an advantage/disadvantage with no application [1].
  • For explanation of an advantage/disadvantage and application [2].

Question c) [2+2]:

  • Award [1] for a correct benefit / negative consequence identified and [1] for a relevant explanation with application to case study company.
  • Award up to a maximum of [2] per benefit / negative consequence explained.
  • [2] cannot be awarded per benefit / negative consequence if the response lacks either explanation and / or application.
  • For an identification/description of a benefit / negative consequence with or without application [1].
  • For explanation of a benefit /negative consequence with no application [1].
  • For explanation of benefit /negative consequence and application [2].

Question d) [10]:

  • It is expected that candidates provide a conclusion with a substantiated judgment.
  • For one relevant issue that is one-sided, award up to [3].
  • For more than one relevant issue that is one-sided, award up to a maximum of [4].
  • If a candidate evaluates / addresses only one issue, award a maximum of [5].
  • A balanced response is one that provides at least two arguments for and two arguments against the option.
  • Candidates may contrast one option with another for a balance as long as at least two arguments are given for each option.
  • Award a maximum of [6] if the answer is of a standard that shows balanced analysis and understanding throughout the response with reference to the stimulus material but there is no judgment/conclusion.
  • Candidates cannot reach the [7–8] markband if they give judgment/conclusions that are not based on analysis/explanation already given in their answer.

Section C

Criterion A: Knowledge and conceptual understanding

This criterion addresses the extent to which the candidate demonstrates knowledge and understanding of the given concepts and relevant business management content (theories, techniques or tools, depending on the requirements of the question).

Criterion B: Application

This criterion addresses the extent to which the candidate is able to apply the given concepts and the relevant business management content (theories, techniques or tools, depending on the requirements of the question) to his or her chosen real-world organization(s). The real- world organization(s) must not be the organization featured in the prescribed case study for paper 1.

Criterion C: Reasoned arguments

This criterion assesses the extent to which the candidate makes reasoned arguments. This includes making relevant and balanced arguments by, for example, exploring different practices, weighing up their strengths and weaknesses, comparing and contrasting them or considering their implications, depending on the requirements of the question. It also includes justifying the arguments by presenting reasonable evidence or other support for the claims made.

Criterion D: Structure

This criterion assesses the extent to which the candidate organizes his or her ideas with clarity, and presents a structured piece of writing comprised of:

  • an introduction
  • a body
  • a conclusion
  • fit-for-purpose paragraphs.

Criterion E: Individuals and societies

This criterion assesses the extent to which the candidate is able to give balanced consideration to the perspectives of a range of relevant stakeholders, including individuals and groups internal and external to the organization.

Recommendation for how to do well

General

  • Students must know the meaning and expectations for the command words, must know how to have balance in their responses, and know how to do quantitative questions precisely, including how to label charts and tables.
  • Students need to know both clear precise meanings of the concepts and clear understandings of the expectations.
  • Students should answer questions directly as asked (and not just regurgitate memorised responses on certain topics).
  • Students are expected to know all elements of the course syllabus. If a topic has not been asked in some years, students should not assume that they do not need to know a topic.

Sections A and B

  • Students must ensure application throughout, apart from when answering level 1 questions.
  • If the question asks for one advantage and one disadvantage, students should save time and provide the required number only.
  • A balanced response must cover at least one argument for and one argument against the options provided in the stimulus material.
  • Students must pay attention to the requirement of level 3 command words and provide substantiated judgments/conclusions.
  • A balanced response is one that provides at least two arguments for and two arguments against the option. (This would be 1+1 arguments if there are two options.)
  • Students should use some issues in the stimuli but expand on the significance of the issues discussed using theories and subject terms in a concise and relevant manner.

Section C

  • Students should be prepared, by their teachers, to answer Section C questions by referring to one organisation of their choice.
  • Students should not rely on pre-prepared answers. It was evident that many centres concentrated on a very few well known multinational companies like Apple, McDonald’s and Starbucks. While there is nothing essentially wrong with such a narrow concentration, it was clear to see that candidates who in essence were over prepared, were not able to be flexible and adjust their responses to specific questions.
  • Students should have a portfolio of organisations as different organisations are likely to be better suited to different questions in term of concepts and perhaps also in terms of content.
  • Students should follow a precise protocol or plan when answering Section C, something along the lines as follows:
    • Paragraph 1: Introduce essay
    • Paragraph 2: Define and explain theoretically concepts and any specific Business Management content required by the question
    • Paragraph 3 and possibly 4: Apply the concepts to the company
    • Paragraph 4 (or 5): Consideration of stakeholders
    • Final paragraph: Conclusion
  • Definitions of the two concepts should be provided in the respective paragraphs that discuss those concepts.
  • You do not have to learn definitions to score full marks. A definition can be viewed as a really good, detailed explanation.
  • Present one argument per paragraph if possible.
  • Remember you will have to link the arguments to the question so do not invent ideas you cannot back up.
  • Use words like ‘Firstly,’ and ‘Secondly,’ to start paragraphs.
  • Leave a line between paragraphs so the arguments are visually obvious.
  • For each paragraph use the structure SEL (State the argument, Explain it fully and Link to the question).
  • If you can still ask ‘Why?’ at certain places in the paragraph, then you have not fully explained your argument.
  • The explanation needs to be detailed and show real understanding of the concepts and the syllabus and of how those apply to the organisation in question.
  • Focus on the concepts in question and plan your answer in advance by making notes or a quick mind map of the relationship between the concepts and the organisation you have in mind.
  • Quickly brainstorm and write down phrases/key words/examples to remind you what you should include in your answer. Later on you can arrange those in clear and balanced paragraphs.

How to tackle the question

1. Understanding the Q

  • What are the key concepts of the question – there are always two concepts in each question
  • Think of the key features of each of the concepts identified
  • Think how the concepts relate to a real-world organisation you have investigated
  • You cannot score full marks if you do not provide specific examples for each of the arguments you are making.

2. Use of tools/techniques/theories

  • Just stating a theory or a business tool is not enough; it has to be used appropriately. This means that an example (for a certain company) you give should be analysed or evaluated, using business theories, tools or techniques.
  • You are expected to apply relevant syllabus content in your answer.

3. BM terminology: use appropriately throughout

4. Use of examples: use purposefully and clearly to strengthen the response

5. Balanced response: use clear ‘for’ and ‘against’ arguments to support a conclusion; weigh strengths and weaknesses of certain practices; compare and contrast certain practices, consider the implications of certain practices on the organisation and/or individuals and society.

6. Judgements: make these clear and well-supported

Advice on timing

  • You have about 30-40 minutes to answer.
  • On IB answer paper (a bit narrower than normal A4) the average person with average-sized writing can write nearly 4-5 sides of paper.

Recommended structure for Section C - CUEGIS Essay

Introduction (1 paragraph)

  • Definition of the two CUEGIS concepts
  • Definition of any key terms
  • Definition of the strategy (if stated; e.g. Marketing)
  • Introduction to the organisation

Body (3 paragraphs)

Each paragraph should contain the following:

  • main point (ensure you have balance in the points you include, i.e. advantages and disadvantages, short and long term implications, cost implications, etc)
  • relevant concept
  • relevant content
  • stakeholder conflict (individual/group)
  • supporting example/evidence

Conclusion (1-2 paragraphs)

  • summary of main points
  • final view (substantiated)
  • answer the question

Example Section C questions

With reference to an organisation of your choice, ...

... discuss the importance of innovation and of ethics in marketing.

... discuss the ways in which ethics and change can influence human resource management.

... discuss the ways in which globalisation can influence organisational culture.

... discuss the ways in which culture can promote or inhibit change.

... discuss the ways in which culture can influence business strategy.

... discuss the ways in which innovation can influence organisational change.

... examine the impact of innovation on operations management strategy.

... examine the impact of globalisation on innovation.

... examine the impact of ethics on organisational strategy.

... examine the impact of globalisation on business ethics.

Assessment practice

Business_management_paper_2__HL_052017.pdf
Business_management_paper_2__HL_markscheme_052017.pdf
Business_management_paper_2__HL_052016.pdf
Business_management_paper_2__HL_markscheme_052016.pdf
Business_management_paper_2__HL_112017.pdf
Business_management_paper_2__HL_markscheme_112017.pdf
Business_management_paper_2__HL_112016.pdf
Business_management_paper_2__HL_markscheme_112016.pdf
Business_management_paper_2__SL.pdf
Business_management_paper_2__SL_markscheme.pdf
Business_management_paper_2__HL_052018.pdf
Business_management_paper_2__HL_markscheme_052018.pdf
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